MBV Flavoring Melted in bottle

[Mateo the Great]

I just received my flavorings in the mail from mount baker Vapor and I am guessing that one of the flavorings were TOOOO potent for the bottle. It melted through the bottle and was all over the rest of the bottles.

Toasted Marshmallow is the flavoring. Don't get me wrong; there is not a HUGE hole in it or anything, but big enough to let the flavoring flow out.

Weak... Money wasted.

 

[Nermal]

Thank goodness it was just a small hole. Sounds like some potent stuff.

Sorry for being so glib, but This sounds like a disaster.

 

[mcol]

Call them and tell them, they have excellent customer service and will
make it right. Accidents happen ya know?

 

[Gena]

Check with them and let them know what happened and I am sure they will make it up. Also they have a live chat.

 

[JJOOHHNN]

I have never heard of that happening. Is that a juice known for eating plastic? I wonder it it was a defective container instead?

 

[spaceballsrules]

There is no way that marshmallow flavor degraded the bottle. This was either a defective bottle or it was mishandled during shipping. Either way, MBV will most definitely replace it for you free of charge.

 

[DustyZ]

There is no way that marshmallow flavor degraded the bottle. This was either a defective bottle or it was mishandled during shipping. Either way, MBV will most definitely replace it for you free of charge.

Hit the nail right on the head!

 

[Mateo the Great]

Yes i am unsure if it was the flavoring or the bottle. I did email them and I did let them know that it could possibly be the bottle itself, which I am sure it is. I mean surely i wouldn't be the ONLY person with this problem with this flavor if that is the case.

Thats good to know that they will take care of it though!

 

[flossinon24s]

more than likely caused by mishandling during shipping.

 

[BiglerLA]

I had a shipment of flavors from the several weeks ago. One of the bottle leaked during shipping. Everything smelled like butterscotch. I notified them and 3 days later I had a new bottle of butterscotch in the mail, free of charge. They have AWESOME customer service!

 

[Jwaterski]

Got a bottle of that from them, have had it for a month or so and it's still in the bottle (not really to my taste, hence still in the bottle after better than a month). I'm thinking just a defective bottle.

 

[InTheShade]

I had a shipment of flavors from the several weeks ago. One of the bottle leaked during shipping. Everything smelled like butterscotch. I notified them and 3 days later I had a new bottle of butterscotch in the mail, free of charge. They have AWESOME customer service!

They are renown for their amazing customer service.

USPS misdelivered a juice delivery of mine and couldn't find where they had lost it. I sent MBV an email asking for a tracking number so I could make a claim. 3 days later, I got a replacement juice order in the mail with a nice message from the owner. No fault of MBV, they could have just said sorry and given me the tracking for the claim - I didn't ask for or expect a replacement.

MBV = best customer service in the vaping industry.

 

[Mark Anthony]

There is no way that marshmallow flavor degraded the bottle. This was either a defective bottle or it was mishandled during shipping. Either way, MBV will most definitely replace it for you free of charge.

This exactly^^^^^ but do give them a call or email.... I'm sure they will make it right. Sorry for your trouble though.