i can't log in to smokelessimage web site

[mudhill]

i got 2 duplicate e-mails from SI about my order i think,,so i have been trying to log in several hours now and the damn thing does nothing for me,,,i can look at their pages,but not my account,,,man i could scream.

 

[Dac311]

Try clearing your cache and then trying

 

[mudhill]

tried to buy some thing,but it did not take i guess their server bit the dust,so what else is new ?

 

[mudhill]

Try clearing your cache and then trying

i do that every day

 

[JoAnnW]

I was able to login to my SI account with no problem. Maybe you should empty your internet temp files then reboot your pc. Also, if you have multiple webpages open at the same time, that can limit your access to secure web pages.

 

[blondeambition3]

Try clearing your cache and then trying

I just logged in with no problems... have you tried Dac311's suggestion of clearing your cache? (I know you do this everyday, but humor us and do it one more time only this time try a different browser, such as Google Chrome or Firefox... if you're not using one of those already)... You might also want to also check to insure you have 'Cookies' enabled.

 

[mudhill]

i normally just have 1 or 2 pages open

 

[JoAnnW]

Have you rebooted your computer?

 

[WorksForMe]

i got 2 duplicate e-mails from SI about my order i think,,so i have been trying to log in several hours now and the damn thing does nothing for me,,,i can look at their pages,but not my account,,,man i could scream.

Starting tonight, if you have ...... off Imagine in the past, S.I. is canceling your account.

 

[mudhill]

i have tried every suggestion you folks have told me

 

[JoAnnW]

Have you scanned your computer for viruses or malware recently. That will prevent you from logging into a secure website.

 

[blondeambition3]

i have tried every suggestion you folks have told me

.. this is not a good sign.

Scan for malware/Viruses.

Honestly, I just logged into Smokeless Image mere moments ago... their Web Site is up & running with no issues.

 

[mudhill]

Well folks i got in and it works fine now.

of coarse i did every thing that every one told me to,,so i am good to go.

thanks all for your help.

 

[JoAnnW]

Well folks i got in and it works fine now.

of coarse i did every thing that every one told me to,,so i am good to go.

thanks all for your help.

Great Larry! Just an FYI for the future... make sure that your antivirus program is up to date, and if you haven't done this, set up scheduled virus scans, at least weekly.

 

[mudhill]

i am computer ignorant,,i am learning through trial and error,,,thanks again.

 

[blondeambition3]

Well folks i got in and it works fine now.

of coarse i did every thing that every one told me to,,so i am good to go.

thanks all for your help.

Doin' the 'Happy Dance' for you!

 

[blondeambition3]

i am computer ignorant,,i am learning through trial and error,,,thanks again.

Hey, we've all been there. Keep that AV program up to date and periodically scan for malware/spyware. Download and install a good 'firewall' too. You can get all of this stuff FREE at CNet Downloads; http://download.cnet.com/windows/

Here's my recommendations on the BEST FREE Anti-Virus and spyware/malware Programs on the Market that you can download from CNet.

* Advanced System Care
* AVG Anti-Virus 2013
* Malwarebytes
* Spybot Search & Destroy
* Crap Cleaner
and last, but not least,

* ZoneAlarm FREE firewall

I run every single one of these AT LEAST once a week. (My Computer purrs like a Kitten and works like the day I removed it from the Box because of my high maintenance and the use of the above mentioned programs).

Best of luck to you!

 

[opal]

Hey, we've all been there. Keep that AV program up to date and periodically scan for malware/spyware. Download and install a good 'firewall' too. You can get all of this stuff FREE at CNet Downloads; http://download.cnet.com/windows/

Here's my recommendations on the BEST FREE Anti-Virus and spyware/malware Programs on the Market that you can download from CNet.

* Advanced System Care
* AVG Anti-Virus 2013
* Malwarebytes
* Spybot Search & Destroy
* Crap Cleaner
and last, but not least,

* ZoneAlarm FREE firewall

I run every single one of these AT LEAST once a week. (My Computer purrs like a Kitten and works like the day I removed it from the Box because of my high maintenance and the use of the above mentioned programs).

Best of luck to you!

oh good.. I'm not the only .... retentive computer cleaner in here
I use some of those...
my AV is Avast (free)
I have a couple of stand alone defraggers too
one by obit.. smart defrag
and defraggler
I use regcleaner by Vendio.. very old but easy program to use
Spybot hasn't nailed anything for me in over a year though I still have it
Lavasoft's Adaware is my malware cleaner, though I do have MAB on the machine
I'm gonna go look for crap cleaner now.. the name intruques me

 

[blondeambition3]

I'm gonna go look for crap cleaner now.. the name intruques me

You'll like it

 

[SteveI]

For newbies, regarding anti-virus programs, when they are installed, by default, they are set to run in the background. This has to be changed to not start up with the PC [if multiple programs are installed]. If multiple anti-virus programs are allowed to run in the background at the same time, odd problems might arise, like false positives, or sluggish response times. Just FYI.