I got the fruit punch with a rubber nose

[Libbydude]

I got some funky juice. I have never had a juice that smelled and tasted so bad. It reminded me of when I used to use the old school ce4's several years ago.
The vendor is sending me a replacement. We are both hoping that it was just a bad batch.

I don't want to bring up the vendor yet because they have really been awesome to me inspite of their clearly posted policy's on returns and refunds.
What on earth would give fruit punch and over whelming rubber taste....Besides rubber?

 

[Rat2chat2]

Kudos to the vendor for replacing the juice and trying to help you. You should provide that information if the new juice is good because that is just good customer service in my book. Good luck to you.

 

[Libbydude]

Kudos to the vendor for replacing the juice and trying to help you. You should provide that information if the new juice is good because that is just good customer service in my book. Good luck to you.

I couldn't agree more and I will follow up.

 

[Libbydude]

Thanks for the reminder. Received the new bottle yesterday. I won't say its a great flavor but it does lack the horrid taste of the first batch. I have a little over a month to acquire a taste for it as it is a large quantity.

The vendor? Myfreedomsmokes.
Everybody makes mistakes. I took a break from vaping for a few years but used mfs then and now. Couldn't be happier with their approach to customer service. I think I will stick to pineapple mango smoothie as my adv going forward.

I posted this from a tablet and ran out of patience for it. There are a few other things that need to be mentioned..

1) MFS processed the replacement order as if I had paid for it again. This credited more reward points to my account. So it was basically additional cash back.

2) The initial order was for 125 ml. This is not a small or cheap amount of e liquid from my perspective. So, from my perspective the way they handled my complaint was a full on and successful gesture to keep me happy.

3) They carried out this high level of customer service even after I kind of behaved like a jerk without giving them a chance. (I was having a bad day)

This is not the first time they have given me the warm and fuzzy feeling with their customer service/support and one other time I realized in retrospect that it was MY fault.

Needless to say, I am a fan.