Just continue with my minikin v2 and awaiting my geekvape Aegis
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Ijoy Captain PD270 - 20700 dual battery
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IJoy customer support is literally [emoji90]! Since june 20th, I've been back and forth with them about my defective Captain. They would not give me an RMA, address, or any info. Finally around July 17th they said they would send me a replacement. Here we are, August 8th, and no info! I ask for status, they say, "waiting for tracking". Either their mail system is a POS, or they are lying, shifty, crooks! This company is deceptive and disreputable! They don't stand behind their products and could give 2[emoji90]'s about customers. Real ....... [emoji90]!
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Sent from the edge of space & time.
Was it your post that was axed from the FB group page?
I had posted a complaint on ijoy tech. FB page. But don't know if it was removed. Was hoping for a reply but never got one... This company does not seem to have very good ethics when dealing with consumers.
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Sent from the edge of space & time.
They sure don't like to be called out about their lack of customer support.
Time must move differently over there! A few days must be a couple of months over here! It appears to be a stall tactic to exhaust customers from warranty claims. This is real ....... [emoji90]!
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Wow that is quite the run around.
ECF has a rule about posting verbatim communications, so I don't know how long they will stay there.
ECF has a rule about posting verbatim communications, so I don't know how long they will stay there.
It does look like a solid mod for sure!Just need some hard to destroy mod on my job
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Hopefully long enough for people to know what they're getting into if they purchase from this company... It's just not right to treat people like this.
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I can understand that, but I'm sorry it came to this.
I haven't given up on mine, but I'm about to give up on ever being accepted as a tester.
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Just so you know, they will send things like your replacement on what is literally a slow boat from China. It could take a month or more for you to get it. While I'm not implying that they actually sent it, the mode of shipment (if they sent it) could be the most likely reason that they can't give you any tracking information.
There's a member who has posted in this thread who can verify that (if he sees this). He won one and it was shipped on a boat. As I recall, he had trouble getting tracking info. It was sporadic when it came at all, but he ultimately got his. Hopefully, you will get yours, too.
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Hope that's the case too. Just wish they would communicate that instead of vauge canned replies.
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I understand your frustration! I've had to deal with that same treatment from other manufacturers myself. Mine was Eleaf. But ultimately, most of them come through with what has been promised.
Next time you communicate with them, maybe ask them how it was shipped... hopefully not on a ship
, but that is the most likely response you will get.EDIT:
You should also know that I haven't seen much of anyone saying that Temp Control works properly, and it is pretty well known that TC with SS316L gives the same lack of performance that you've experienced. Mine is updated with Firmware v1.4 and it doesn't work any better than yours under those conditions. This is why I so eagerly await v1.5.
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I haven't either, I still use my Captain everyday.I haven't given up on mine, but I'm about to give up on ever being accepted as a tester.
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I even still use my old Cuboid that lives down in the workshop too.
Yeah I read that, but mine seems to have a jumpy ohm problem. Tried 5 attys some prebuilt and some RB. All jump up & down even in VW. From 0.16 to .84! You know how that tastes! [emoji44][emoji32][emoji852][emoji34]
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