I'm disappointed...

[JLeigh]

I don't mean this to be a slam on Steve or V4L at all because I've been VERY happy with the customer service, but I am a bit upset. I placed an order on Sunday evening, and yesterday I received a notice that my item had been shipped. So, I was VERY excited because I knew that meant I would get it tomorrow and I'm out of fresh cartomizers. I checked the tracking number today, and USPS showed that no such number existed. So, I sent off an email to see if maybe I had gotten the wrong tracking number. No reply, but I'm assuming that they are very, very busy, so I didn't think much of it. I just got home from work a little while ago and decided to check it again. I'm not even sure if it shipped now, and it definitely didn't ship yesterday, unless USPS messed up, because USPS just received the info electronically today. So now I won't get my order tomorrow.

 

[doots]

anything could have happened. I think youll get your package tomorrow.

 

[jlcanary]

I had the same thing happen. It is a problem with usps. I placed an order saturday and I got an email yesterday that said it had shipped. I checked the tracking number and it said that no such order existed. I checked it today and there it was! My order should be here tomorrow!! Just check the tracking number again! It is not a problem with Steve, it is usps. Their tracking sucks!

 

[Pheisty]

I never received an email from Steve that my order shipped, and I, too, ordered on Sunday night. I'm getting worried, now, because I'm leaving for a four-day stint in Minneapolis for work, and would really, really, really like to have my VK before that. :-(

Should I be concerned that I never received a "shipped" email?

 

[bornagainst]

If my order, placed Friday, arrived on Tuesday....to Canada, you are in the best of hands.

Fingers are crossed for you!

 

[jlcanary]

I never received an email from Steve that my order shipped, and I, too, ordered on Sunday night. I'm getting worried, now, because I'm leaving for a four-day stint in Minneapolis for work, and would really, really, really like to have my VK before that. :-(

Should I be concerned that I never received a "shipped" email?

I would say check your email again. also check your spam box. if you don't receive an email soon, shoot steve an email. I'm sure he will get it straightened out for you.

 

[JLeigh]

I had the same thing happen. It is a problem with usps. I placed an order saturday and I got an email yesterday that said it had shipped. I checked the tracking number and it said that no such order existed. I checked it today and there it was! My order should be here tomorrow!! Just check the tracking number again! It is not a problem with Steve, it is usps. Their tracking sucks!

I did check it today, which is how I know that USPS says it received the info electronically. Usually when it says that, it means that they haven't even gotten the package yet. But I agree, USPS tracking is awful and not always accurate.

Yes, I'm addicted to my VK. LOL.

 

[Pheisty]

I would say check your email again. also check your spam box. if you don't receive an email soon, shoot steve an email. I'm sure he will get it straightened out for you.

Thanks, hon! I just sent him an email. There wasn't anything in my spam, so maybe it got blocked at the server, somehow. I'll let y'all know.

 

[JenJen]

Don't panic, one of my orders showed that up until the evening of the day I received my order. Kept saying the tracking number was unknown. Then I checked it that night and sure enough, it said delivered lol! Their tracking system is not the best to say the least. I am sure you will get it tomorrow or the next day at the latest. Do you have any liquid that you can refill cartos with?

If it makes you feel better, I ordered last Thursday Morning and it arrived in Saturdays mail!

 

[Pheisty]

USPS tracking does really suck. I can attest.

 

[JLeigh]

Don't panic, one of my orders showed that up until the evening of the day I received my order. Kept saying the tracking number was unknown. Then I checked it that night and sure enough, it said delivered lol! Their tracking system is not the best to say the least. I am sure you will get it tomorrow or the next day at the latest. Do you have any liquid that you can refill cartos with?

I do have liquid, but I'm getting sick of refilling lol. REALLY sick of it, and also I have a bad battery that doesn't hold a charge for long, so I'm waiting on my new one.

If it makes you feel better, I ordered last Thursday Morning and it arrived in Saturdays mail!

Well, I hope it will arrive tomorrow, but I'm kind of doubtful. It no longer says it's an unknown number. It says:

The U.S. Postal Service was electronically notified by the shipper on September 29, 2009 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.

Sooo...there you have it. *Sniff*

 

[Pheisty]

I do have liquid, but I'm getting sick of refilling lol. REALLY sick of it, and also I have a bad battery that doesn't hold a charge for long, so I'm waiting on my new one.

Well, I hope it will arrive tomorrow, but I'm kind of doubtful. It no longer says it's an unknown number. It says:

The U.S. Postal Service was electronically notified by the shipper on September 29, 2009 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.

Sooo...there you have it. *Sniff*

Trust me, hon...the USPS screws up on this stuff constantly. I collect Blythe dolls, and everything (including the dolls) you have to buy online, and I've dealt with the USPS a lot. They've screwed up on dates with LOTS of my ships. I check it, it says that it just shipped 'today', and then I wind up getting it the next day. I would say that you'll probably get it tomorrow.

Hoping I get mine, too!

 

[Pheisty]

Jleigh,

I just checked on the V4L site, and got my tracking number. (I'm an idiot. Never even thought of looking on the site.)

I went to USPS, and I got the same message you did. It essentially means that they never scanned it properly in Chicago when it left there. I'm thinking that you and I are going to be happy campers tomorrow. No worries.

 

[Wozzy]

Like I said in another thread, I had my first order for nearly 2 days and the USPS website said it was still "In Transit"

 

[JLeigh]

Jleigh,

I just checked on the V4L site, and got my tracking number. (I'm an idiot. Never even thought of looking on the site.)

I went to USPS, and I got the same message you did. It essentially means that they never scanned it properly in Chicago when it left there. I'm thinking that you and I are going to be happy campers tomorrow. No worries.

Oh good. I hope we get them tomorrow!

By the way, I just saw that you're a Wisconsinite! Me too!

 

[Dirtay J]

hey i am from wisconsin also. i placed my order last saturday night and got it wednesday morning!...awesome shipping time! expect it soon and all will be smilin!!

 

[JenJen]

hey i am from wisconsin also.

What is this, a convention? Shouldn't you all be out making cheese?

Sorry, couldn't resist!

Here's hoping both you gals get your orders tomorrow! I think we are all keeping Steve so busy he is going to have to hire more help!

 

[Pheisty]

Oh good. I hope we get them tomorrow!

By the way, I just saw that you're a Wisconsinite! Me too!

And you too, Dirtay J?

Yay for Sconnie! lol

I'm actually noticing a lot of Wisconsinites on this forum. Cool! We should have a Vaper Gathering.

And LOL on the cheese-making, JenJen.

I should be making something. I can't sleep at ALL. I keep thinking of my shiny new VK...

 

[Runkmud]

The usps # rarely gives any info much less correct, typically Steve's packages arrive in 3 days to Orlando FL, and once it took 4 days. Don't pay those govt people any mind.

 

[flying low]

usps showed my order as electronically shipped until it arrived at the local post office. steve and crew is the absolute best, if they sent you an email saying it shipped then it shipped!