Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

[Haza]

Hey Phone Guy,

I'm in the same boat here I ordered on the 18th Jan 14 and have had no communication back from Jon. I was waiting for the tracking number that he sent me to move but it hasn't moved in over two months now and I can't get my money back now from my bank either. Lesson learned I suppose, I had a dieing VAMO at the time and was keen to get something good to replace it as I knew then that vapeing would work for me - when it did eventually die I nearly returned to the analogues while waiting for the Futura to show up lucky I was able to bring an old ego back to life while I waited for a Provari Mini to arrive.

I'm out of pocket here and I'm guessing that I'll never see the cash again or it will cost me more to try and get a refund - I fell in love with this thing after PBusardo's review and wanted one so damn bad that I took the money I had saved up for the Provari and decided to buy a Futura. I wish I had of just went with the Provape solution first at least they are a reputable company.

I'm done forever with pre orders. I was almost done with vapeing because of this - it's just not worth the drama.

 

[sedge]

Isn't there something a moderator can do here to help?

I finally looked up the address of Nexgen. Its a small town municiple airport. Perhaps its a machine shop there. Do a Google street view.
The phone number listed just goes to a fax machine. Strange because it is listed as a mobile device.

He and his partner Mike both have FB pages that are not very active.

 

[sedge]

It may be a good idea that those who have an issue with Jon (LeftCoastVapor) and NexGen contact the ECF Suppliers Forum moderator Misty.

PM Misty or use this form.

http://www.e-cigarette-forum.com/infozone/contact-ecf-suppliers-manager.html

 

[Phone Guy]

Wow guys, I had no idea it was that bad.... people waiting 6 months for orders.... out of luck, out of money and now out of faith in others who might have legit pre-orders.

Wow..........................sorry is all I can say.

 

[Misty]

It may be a good idea that those who have an issue with Jon (LeftCoastVapor) and NexGen contact the ECF Suppliers Forum moderator Misty.

PM Misty ....

Thanks for notifying us of the issue

I will email LeftcoastVaper (username) immediately - deadline for response 3 days - 2014-05-29 otherwise supplier status is removed.

I will leave the thread opened for members in case of any updates

 

[sedge]

Thanks Misty

 

[Phone Guy]

This is Sad day..... c'mon Jon step up man!

 

[CABBA]

Sad that it's coming to this. What a great mod the Futura is. I still think it's one of the best regulated tubes out there. Really a shame that the situation has not gotten better after all this time.


Sent from my iPhone using Tapatalk

 

[mokhann]

I did get a reply from Jon today, saying that my refund will be processed and to expect my money tomorrow. I've been told similar before though, so we'll see how that goes.

 

[Phone Guy]

If anyone happens to talk to Jon or any of the nexgen people, tell them their silence is going to cost them here on ECF. Maybe we can nudge him back on to the right plane.

 

[williebb123]

phone guy i have to agree with all thats been said i think most people understand problems with a start up company , but no contact or email replies will make anybody look like devious intent and its such a shame the futura is an awesome mod i use mine 90% of the time and my provari 10% for me a tube mod just works best i hope things get better but after all this it maybe hard to even sell premade futura's let alone preorder

 

[dutch onsea]

Decided to have a look on this thread and wow...this is VERY sad. I love my futura to bits. Ordered in february, I believe and had to wait a couple of months. So glad I went with a black one. It is just unbelievable they kill their baby. Hope all of you get at least your money back..

 

[Phone Guy]

I've heard they are working on getting orders completed and shipped, as well as getting closure for those opted that route. I think Nexgen and the futura will be back soon enough.

 

[Griff.J]

I've heard they are working on getting orders completed and shipped, as well as getting closure for those opted that route. I think Nexgen and the futura will be back soon enough.

I hope so, I'd like another one with a Tatroe provari wide base to keep nice and stay at home. My current futura has been my daily driver since I received it before last xmas holiday, I was in the initial 100 release and it's getting a dinged up and scratched (The Cerakote is pretty tough but not against falling over onto hard metal bits and pieces, or dropping it on a gravel driveway etc. ) I dunno, waiting to see what the Provari P3 will be, I hate single button operation and I have a feeling they'll stick with single button but I am interested in finding out what the P3 will be like. I just received a VaporShark DNA, I wanted something small for the summer as I don't have my coat pockets to keep my Futura hidden in.

 

[jnnfrlsw]

I also hope they can pull it together. I was in the initial 100 orders. I had some bumps with a leaking/ 510 connector issue and waiting on a repair early on. But since then I have used it everyday and its been rock solid. Granted it has never left my lanyard to prevent drops, and a subsequent need for a repair,but I have been really happy with it. I just recently picked up a Hana DNA30 and love it. But, my Futura is still the device I leave the house with. If the QC and customer service issues were resolved I would love to have a DNA30 version Futura. I still think its the sharpest looking DNA tube mod out there. I am also waiting to see what the Provari v3 will be like. I love my provaris but since all my coils seem to come out around 1ohm, my Futura has been my go to device for 5+ months now.
I expect there will be a lot of exciting things upcoming in the vape world this year. It would be nice to see the Futura and Nexgen make the necessary changes and be a part of it all.

 

[sedge]

Update. Jon contacted me and issued a refund. Thank you Jon. I wish you the best.

 

[doogle]

Just received this email! Annoyed I can't get the colour I wanted!!

Dear Futura purchasers,

We've finally received our DNA 30 board shipment, so we expect all remaining orders to be built and shipped by the end of next week. Please note that we've run out of some colors, but have the following in stock:

Hunter Green
Poison Pink
Burnt Bronze
Blue Titanium
Black
Fire Engine Red
Zombie Green with red speckles
Purple
Green snake camo (2)

Please choose from one of these colors (at no extra charge, of course) and let us know which you'd prefer. Thanks for your patience, and we hope you'll enjoy your device!

The Nexgen Team

 

[Griff.J]

Just received this email! Annoyed I can't get the colour I wanted!!

Dear Futura purchasers,

We've finally received our DNA 30 board shipment, so we expect all remaining orders to be built and shipped by the end of next week. Please note that we've run out of some colors, but have the following in stock:

Hunter Green
Poison Pink
Burnt Bronze
Blue Titanium
Black
Fire Engine Red
Zombie Green with red speckles
Purple
Green snake camo (2)

Please choose from one of these colors (at no extra charge, of course) and let us know which you'd prefer. Thanks for your patience, and we hope you'll enjoy your device!

The Nexgen Team

Oh dude! get the pink! no extra charge!!!

They are out of their default Titanium finish?!? Meh

 

[Phone Guy]

Zombie edition green with red speckles......... that would look awesome. I saw a provari with a custom matching kayfun done like that...

found it.....



h20 front (the owner) has done some really nice custom tank/mod combo's, this one is one of my favorites!

 

[blindsoup]

Just received this email! Annoyed I can't get the colour I wanted!!

Dear Futura purchasers,

We've finally received our DNA 30 board shipment, so we expect all remaining orders to be built and shipped by the end of next week. Please note that we've run out of some colors, but have the following in stock:

Hunter Green
Poison Pink
Burnt Bronze
Blue Titanium
Black
Fire Engine Red
Zombie Green with red speckles
Purple
Green snake camo (2)

Please choose from one of these colors (at no extra charge, of course) and let us know which you'd prefer. Thanks for your patience, and we hope you'll enjoy your device!

The Nexgen Team

At this point, be thankful you have even a chance to get one (that you already paid for).....