is Eastmall back up and taking orders?
- Thread starter skywalk
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I'de also like to know what's going on. I've sent 5 emails to customer service (one a day) and one to David about my missing Stick Starter kit and still no response. I only want what I paid for!
The "old" server upparently was not working well and David moved to a new and improved server this weekend. I've had the same problem with emails getting lost myself and PM'd Di for help. She was able to sort everything out for me in no time at all! You can do the same or just sent another email to David since the server is operational now I am sure he'll reply.
probably an issue with the move and the email on the server.
I always use Gmail as my support address. that way no matter what happens to my servers or domains, I know it will not effect email..
When you use an address on your domain for support you are always at the mercy of that domain working.. That is why gmail acco....s are essisential in my opinion for a support address..
I always use Gmail as my support address. that way no matter what happens to my servers or domains, I know it will not effect email..
When you use an address on your domain for support you are always at the mercy of that domain working.. That is why gmail acco....s are essisential in my opinion for a support address..
Thanks msinfo ---
this is correct
the server was moved
and I think some may have got lost, and others are a bit backed up, please be patient david will get it all sorted
if you do not hear back in a day or so, please send again
I just got off the phone with Eastmall. They called to tell me that my missing Stick was sent out 3 days ago! Yea Eastmall! It seems their Email system is still not working right so they called me from China! I just wanted everyone to know not to worry..they are the best!
I did reply you each email and give you the total amount and my paypal address, you did not get them ?
Please do let me know
Cheers
David Yang
I just got off the phone with Eastmall. They called to tell me that my missing Stick was sent out 3 days ago! Yea Eastmall! It seems their Email system is still not working right so they called me from China! I just wanted everyone to know not to worry..they are the best!
Hi Iguanaman3
It was nice to talk to you on the phone, your tracking number is EE343053613CN , shipped when we first got your email , it seems my email system is not working correctly, please check it on the EMS site ÖйúÓÊÕþ¼¯ÍŹ«Ë¾ you will find out when I shipped
Cheers
David Yang
Sorry David, I didnt get any emails from you. Looks like it got lost. Would you mind resending them? thank you
Hi david, Still no emails.
How should we proceed since nothing you're sending to me is getting through?
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