Is your Order still "PENDING FULFILLMENT" 9 hours+ later?

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pulp

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Just curious if I have a problematic order or this is just the way it goes with a big sale. Typically, when I make an Order I receive the secondary email wih Tracking Number within 20 minutes or LESS, often within a few minutes. I made an Order this morning at 8am and 9.5 hours later, it's still stuck in PENDING FULFILLMENT mode. Did your Friday morning order go through yet?



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FallenRawToast

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yeah they announced this on all their social media outlets, and forums, plus emails to customers, so I am sure they have a huge spike in orders....


PLUS... because it is a 3 day weekend here in the USA... a bet some of the staff took today off or only worked a half day.

But yeah i had a multi-hour "pending fufillment" last holiday sale with Halo. I wouldnt worry about it, just know that it might not acutally ship till Tuesday (my guess)
 

freeatlast!

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I ordered from another place a couple months ago, to catch their 50% off sale, and I think it was at least a week before the order was filled and sent. I was kinda peeved, but then - 50% is quite a deal! Next time I took advantage of a 50% off sale from them, it did ship faster, but I wasn't expecting the "normal" speed this time either!

Halo is quite popular so I don't think you have to worry - it's probably slower due to the sale and the holiday issues....
 

jwbnyc

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I wouldn't imagine a lot of work got done on Friday.

Memorial Day is a big Holiday here in The States

When it comes to Memorial Day in Jersey?

It's more like a religion than the start of the summer season.

They all be down at the shore.

My order shipped but is still in Kearny.

I don't expect to see it until Wednesday soonest. Maybe.
 
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FallenRawToast

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Niiiice jwbnyc! Mine is still PENDING, 40+ hours later.... :confused:

I think jwbnyc ordered a day before you did pulp.... plus something else to consider, since yours is an international order, it requires more paperwork to be done... it is possible not all the people in the shipping department are authorized or have the know-how on how to do it.
 

FallenRawToast

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Seems like it's gotten much worse ever since 9/11.

I don't remember it being that big a deal prior.


That is exactly what caused international orders to become far more complicated. Even shipping to US territories and APO/FPO became a far more complex affair after 9/11.
 

wheezal

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now i am still waiting for the USPS to update my shipping info, it's been in "Electronic Info Received" stage since Friday.

so have they picked it up? have they moved it and not updated the tracking? I understand no movement Sat-Mon, but it's Wednesday now, i could have driven to NJ, picked it up, and been home by now.


Darn yous USPS!
 

DaveOno

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First Class doesn't track.

And Priority is iffy at times.

But you all know the love I have for the USPS.


Kearny!!!:mad::mad::censored::-x:-x


Shipment Tracking
Orders shipped via USPS First Class Mail will be sent with "Delivery Confirmation" to ensure they reach the intended recipient. Although you will receive a tracking number upon shipment, full tracking will not be available. Typically, the USPS tracking information for First Class shipments will only indicate when the package was scheduled for delivery and when the package was delivered. Priority Mail offers full tracking capabilities, which includes updates once packages reach each USPS hub.
 

Supergrover

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now i am still waiting for the USPS to update my shipping info, it's been in "Electronic Info Received" stage since Friday.

so have they picked it up? have they moved it and not updated the tracking? I understand no movement Sat-Mon, but it's Wednesday now, i could have driven to NJ, picked it up, and been home by now.





Darn yous USPS!
Dont feel bad, it takes USPS 5-6 days to ship from Pompton Plains to Parsippany, it is literally a 15 min drive.
I usually go to a local B&M, unless there is a halo sale online.
 

DEAc23

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My First Class Packages always have updates from when it was shipped, here's the tracking info from my most recent order from Halo:
My Tracking.jpg

In my experience First Class tracking info always updates when it's received by the origin facilities, and when it's arrived at the destination facility.

Unfortunately with Halo I constantly see "Electronic Shipping Info Received" for at least a day, sometimes 2-3, and then finally they drop it off and it says "Accepted At USPS Origin Sort Facility". Of course my last two orders were both dropped off the day after it said the shipping info was received, and surprisingly they were the only orders that I selected First Class instead of Priority
shrug.gif


All that "Electronic Shipping Info Received" means is that Halo has printed out the shipping label, once it's dropped off it will be scanned at the end of the day (5-6pm EST for Halo). So basically I've found that if it doesn't say "Accepted" by around 6pm EST then that means Halo hasn't dropped it off yet. Of course there is always the chance that the PO forgot to scan it at the end of the day, but I can't remember that ever happening to me (and I use USPS quite a bit, for both shipping and receiving).
 
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