I ordered this 01/13/2020 and received it today 01/17/2020. I opened the box and decided to plug it into my computer to charge the device; now it won't turn back on. I scoured Google and found that this is a somewhat common issue that doesn't really have a fix. Is there anything that can be done about this faulty device? My order number for the device is #V100243741, if that is necessary information.
Please help!
Please help!