Johnson Creek

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sub4me

Moved On
Aug 31, 2014
1,295
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USA
I've had some really great customer service from Johnson Creek a few weeks ago. I bought a few bottles of Red Oak Tennessee Cured and Red Oak Vanda and was having a lot of leaking problems with both juices. No matter which tanks I used, which battery, or voltage setting. I was beginning to think they changed something cause I never had leaking problems like this before.

I emailed them and explained the problems and gave them the lot numbers on the bottles. They made a few suggestions to try but nothing worked, both juices just kept leaking from the bottom of my tanks. I emailed them again explaining that the problem wasn't resolved. Soon after I received a reply telling me they were sending me new bottles at no charge, they even paid the shipping.

Got the new juice and no more leaking using the same tanks and battery. I'm not sure what was wrong with the other juice but their customer service was great.
 
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