Wow what an experience that was, ordered from china ... got everything i ordered but the juice tasted so bad that i could not fathom anyone enjoying this... i assume that this juice is just a crap batch or something because they accidently sent me 8 random cartomizers for the E9 (i bought the ego-w) ..anyways, i took 3 of the cartos that didnt sound as bad (green tea, lemon, and rose) and got the juice out of them to load my ego-w.... iam not into those flavors but the mix was right and wow, i love the vape...i just need better e juice, i learnt my lesson....heres the other bad part.... ordered an ego-w pakage, supposed to include 2 x batteries that are 1100 mAh.... both were 650 mAh... went on the online chat to figure something out with them and heres what i got...
Support 1 Says:
Hello.Thank you for contacting **** Help Chat. How may I assist you?
YouSay:
hello, isanyone from shipping able to talk to me?
??
**** Support 1 Says:
hi
YouSay:
helllo, ijust received my first order through you guys, it came quick but theres a fewproblems
i got anego-w kit that came with 650mah batteries instead of 1100mah
*****Support 1 Says:
Couldyou please tell me your order number?
YouSay:
# ******
also theeliquid i ordered has something wrong with it, the flu cured is ok i guess butthe vanilla and cigar are horrible, unsmokable
reallypink and tastes extremely bad
i thinkthey may have been mixed wrong, the vanilla tastes like the cigar as well, mademe feel sick, i cant even smell them they are so bad
*****Support 1 Says:
howdo you know the battery is 650mah?
YouSay:
says sowith the pamphlet in box
am iwrong??
****Support 1 Says:
Iwill check
YouSay:
k?
are youstill there?
****Support 1 Says:
yes
YouSay:
ok justchecking
****Support 1 Says:
Iam checking it
YouSay:
soundsgood, just making sure
thnx
*****Support 1 Says:
accordingto instruction , one is 650mah, one is 1100mah. it is our mistake , we willmodify the description on ur website
YouSay:
ElectronicCigarette EGO-W Package includes:
- TWO eGo-W Eliq-Carts (transparent cartomizers with big e-liquid capacity)
- TWO eGo-W Batteries with 1100 mAh capacity and 3 click shut off system*
- TWO Cart Shells (for protecting the cartomizer, and with window for viewingthe e-liquid level)
- TWO Inhalers (flat ishape with more confortability)
- TWO Inhaler Caps (for keeping the inhaler clean and hygiene)
- ONE USB Charger
- ONE Wall Charger
- ONE Carrying Bag
- User Manual.
- Plus ONE Special Bottle of E-Liquid with injector.
Electronic Cigarette EGO-W Characteristics:
- Diameter: 9.2 mm
- Length: 118 mm
- Weight: 40 g
- Package dimension: 24 x 19 x 4 cm
- Cartomizer capacity: 2ml of e-liquid for 500 puffs
- Full Battery capacity: 1100 puffs
- Battery capacity: 1100 mAh with the five click protection system*
- Battery lifespan: 400 times
- Full charging time: 3-4 hours.
both thati received are 650 mah
wasadvertized as BOTH batteries being 1100 mAh, i bought it for the battery lifemore than anything else
nottrying to be rude, its just false advertising
*****Support 1 Says:
wemake mistake on the description, we didn't pay attentation to it , the pampletsays one is 650 and one is 1100
YouSay:
nopamphlet says they are 650 but you can buy different batteries that are 1100mah
it says,"the ego-w build on the achievment of the ego-t its huge 650mah batteryenables over 800 puffs a day. the cartomizer can be refilled 2.0ml liquid intothe tank and produce much more bigger vapor than the ego-t. meanwhile, there isalso another kind ofbattery with the capacity of1100mah "
whatabout the e-liquid??
***** Support 1 Says:
thatmeans the other battery, I will check with our sales manager on this
YouSay:
that doesnot mean the other battery.... i have been reading and writing english my wholelife
meanwhilemeans that there is another but not with this kit
it doesntsay also included
i didntwant to bring this up but i load tested them and they are both 650mah
i own astore in canada and was testing your products for future sales in my store, icant sell someone something that is advertised differently from what theyare...people here get very very mad
basicallythe 650 is a great product...just not what i ordered, and the liquid ??
****Support 1 Left.
2011-11-10 19:13:33 *** Dialog Ended ***
he just Left! i ended up getting him back again and he left again, then again, and i didnt give up...he offered me a 10 dollar voucher! hahahm i laughed at him then continued to harrass him politly..... he told me he couldnt bevcause of coupon value can only be so high and blah blha...i ended up getting a 40 dollar voucher and free juice soooo patience works, but not before i recited thier companys golden customer satisfaction over and over lol too bad i had such a bad experience with my very first order...... now i have a bigger problem... i have NOO juice and iam done with smoking analogs!!!! is there any vapers in the saskatoon area willing to help me out?? i will pay and re emberse when my next order arrives!!! from canada ! not china! haha
Support 1 Says:
Hello.Thank you for contacting **** Help Chat. How may I assist you?
YouSay:
hello, isanyone from shipping able to talk to me?
??
**** Support 1 Says:
hi
YouSay:
helllo, ijust received my first order through you guys, it came quick but theres a fewproblems
i got anego-w kit that came with 650mah batteries instead of 1100mah
*****Support 1 Says:
Couldyou please tell me your order number?
YouSay:
# ******
also theeliquid i ordered has something wrong with it, the flu cured is ok i guess butthe vanilla and cigar are horrible, unsmokable
reallypink and tastes extremely bad
i thinkthey may have been mixed wrong, the vanilla tastes like the cigar as well, mademe feel sick, i cant even smell them they are so bad
*****Support 1 Says:
howdo you know the battery is 650mah?
YouSay:
says sowith the pamphlet in box
am iwrong??
****Support 1 Says:
Iwill check
YouSay:
k?
are youstill there?
****Support 1 Says:
yes
YouSay:
ok justchecking
****Support 1 Says:
Iam checking it
YouSay:
soundsgood, just making sure
thnx
*****Support 1 Says:
accordingto instruction , one is 650mah, one is 1100mah. it is our mistake , we willmodify the description on ur website
YouSay:
ElectronicCigarette EGO-W Package includes:
- TWO eGo-W Eliq-Carts (transparent cartomizers with big e-liquid capacity)
- TWO eGo-W Batteries with 1100 mAh capacity and 3 click shut off system*
- TWO Cart Shells (for protecting the cartomizer, and with window for viewingthe e-liquid level)
- TWO Inhalers (flat ishape with more confortability)
- TWO Inhaler Caps (for keeping the inhaler clean and hygiene)
- ONE USB Charger
- ONE Wall Charger
- ONE Carrying Bag
- User Manual.
- Plus ONE Special Bottle of E-Liquid with injector.
Electronic Cigarette EGO-W Characteristics:
- Diameter: 9.2 mm
- Length: 118 mm
- Weight: 40 g
- Package dimension: 24 x 19 x 4 cm
- Cartomizer capacity: 2ml of e-liquid for 500 puffs
- Full Battery capacity: 1100 puffs
- Battery capacity: 1100 mAh with the five click protection system*
- Battery lifespan: 400 times
- Full charging time: 3-4 hours.
both thati received are 650 mah
wasadvertized as BOTH batteries being 1100 mAh, i bought it for the battery lifemore than anything else
nottrying to be rude, its just false advertising
*****Support 1 Says:
wemake mistake on the description, we didn't pay attentation to it , the pampletsays one is 650 and one is 1100
YouSay:
nopamphlet says they are 650 but you can buy different batteries that are 1100mah
it says,"the ego-w build on the achievment of the ego-t its huge 650mah batteryenables over 800 puffs a day. the cartomizer can be refilled 2.0ml liquid intothe tank and produce much more bigger vapor than the ego-t. meanwhile, there isalso another kind ofbattery with the capacity of1100mah "
whatabout the e-liquid??
***** Support 1 Says:
thatmeans the other battery, I will check with our sales manager on this
YouSay:
that doesnot mean the other battery.... i have been reading and writing english my wholelife
meanwhilemeans that there is another but not with this kit
it doesntsay also included
i didntwant to bring this up but i load tested them and they are both 650mah
i own astore in canada and was testing your products for future sales in my store, icant sell someone something that is advertised differently from what theyare...people here get very very mad
basicallythe 650 is a great product...just not what i ordered, and the liquid ??
****Support 1 Left.
2011-11-10 19:13:33 *** Dialog Ended ***
he just Left! i ended up getting him back again and he left again, then again, and i didnt give up...he offered me a 10 dollar voucher! hahahm i laughed at him then continued to harrass him politly..... he told me he couldnt bevcause of coupon value can only be so high and blah blha...i ended up getting a 40 dollar voucher and free juice soooo patience works, but not before i recited thier companys golden customer satisfaction over and over lol too bad i had such a bad experience with my very first order...... now i have a bigger problem... i have NOO juice and iam done with smoking analogs!!!! is there any vapers in the saskatoon area willing to help me out?? i will pay and re emberse when my next order arrives!!! from canada ! not china! haha