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Just Got My Very First E-Cig And......

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mavrik

Full Member
Nov 7, 2011
37
10
S'toon Canada
Wow what an experience that was, ordered from china ... got everything i ordered but the juice tasted so bad that i could not fathom anyone enjoying this... i assume that this juice is just a crap batch or something because they accidently sent me 8 random cartomizers for the E9 (i bought the ego-w) ..anyways, i took 3 of the cartos that didnt sound as bad (green tea, lemon, and rose) and got the juice out of them to load my ego-w.... iam not into those flavors but the mix was right and wow, i love the vape...i just need better e juice, i learnt my lesson....heres the other bad part.... ordered an ego-w pakage, supposed to include 2 x batteries that are 1100 mAh.... both were 650 mAh... went on the online chat to figure something out with them and heres what i got...

Support 1 Says:

Hello.Thank you for contacting **** Help Chat. How may I assist you?
YouSay:
hello, isanyone from shipping able to talk to me?
??
**** Support 1 Says:
hi
YouSay:
helllo, ijust received my first order through you guys, it came quick but theres a fewproblems
i got anego-w kit that came with 650mah batteries instead of 1100mah
*****Support 1 Says:
Couldyou please tell me your order number?
YouSay:
# ******
also theeliquid i ordered has something wrong with it, the flu cured is ok i guess butthe vanilla and cigar are horrible, unsmokable
reallypink and tastes extremely bad
i thinkthey may have been mixed wrong, the vanilla tastes like the cigar as well, mademe feel sick, i cant even smell them they are so bad
*****Support 1 Says:
howdo you know the battery is 650mah?
YouSay:
says sowith the pamphlet in box
am iwrong??
****Support 1 Says:
Iwill check
YouSay:
k?
are youstill there?
****Support 1 Says:
yes
YouSay:
ok justchecking
****Support 1 Says:
Iam checking it
YouSay:
soundsgood, just making sure
thnx
*****Support 1 Says:
accordingto instruction , one is 650mah, one is 1100mah. it is our mistake , we willmodify the description on ur website
YouSay:
ElectronicCigarette EGO-W Package includes:

- TWO eGo-W Eliq-Carts (transparent cartomizers with big e-liquid capacity)
- TWO eGo-W Batteries with 1100 mAh capacity and 3 click shut off system*
- TWO Cart Shells (for protecting the cartomizer, and with window for viewingthe e-liquid level)
- TWO Inhalers (flat ishape with more confortability)
- TWO Inhaler Caps (for keeping the inhaler clean and hygiene)
- ONE USB Charger
- ONE Wall Charger
- ONE Carrying Bag
- User Manual.
- Plus ONE Special Bottle of E-Liquid with injector.


Electronic Cigarette EGO-W Characteristics:

- Diameter: 9.2 mm
- Length: 118 mm
- Weight: 40 g
- Package dimension: 24 x 19 x 4 cm
- Cartomizer capacity: 2ml of e-liquid for 500 puffs
- Full Battery capacity: 1100 puffs
- Battery capacity: 1100 mAh with the five click protection system*
- Battery lifespan: 400 times
- Full charging time: 3-4 hours.

both thati received are 650 mah
wasadvertized as BOTH batteries being 1100 mAh, i bought it for the battery lifemore than anything else
nottrying to be rude, its just false advertising
*****Support 1 Says:
wemake mistake on the description, we didn't pay attentation to it , the pampletsays one is 650 and one is 1100
YouSay:
nopamphlet says they are 650 but you can buy different batteries that are 1100mah
it says,"the ego-w build on the achievment of the ego-t its huge 650mah batteryenables over 800 puffs a day. the cartomizer can be refilled 2.0ml liquid intothe tank and produce much more bigger vapor than the ego-t. meanwhile, there isalso another kind ofbattery with the capacity of1100mah "
whatabout the e-liquid??
***** Support 1 Says:
thatmeans the other battery, I will check with our sales manager on this
YouSay:
that doesnot mean the other battery.... i have been reading and writing english my wholelife
meanwhilemeans that there is another but not with this kit
it doesntsay also included
i didntwant to bring this up but i load tested them and they are both 650mah
i own astore in canada and was testing your products for future sales in my store, icant sell someone something that is advertised differently from what theyare...people here get very very mad
basicallythe 650 is a great product...just not what i ordered, and the liquid ??
****Support 1 Left.
2011-11-10 19:13:33 *** Dialog Ended ***


he just Left! i ended up getting him back again and he left again, then again, and i didnt give up...he offered me a 10 dollar voucher! hahahm i laughed at him then continued to harrass him politly..... he told me he couldnt bevcause of coupon value can only be so high and blah blha...i ended up getting a 40 dollar voucher and free juice soooo patience works, but not before i recited thier companys golden customer satisfaction over and over lol too bad i had such a bad experience with my very first order...... now i have a bigger problem... i have NOO juice and iam done with smoking analogs!!!! is there any vapers in the saskatoon area willing to help me out?? i will pay and re emberse when my next order arrives!!! from canada ! not china! haha
 

inkedcanadian

Super Member
ECF Veteran
Jun 19, 2010
615
16
Toronto
I'm never surprised when an order from a little company in China goes wrong.... or that the service is like this...

Why do people keep doing this? lol

Just research for crying out loud and order from a well praised company. I've never had a bad order because I didn't go looking for the cheapest option available. I support our local Canadian companies instead.

Best of luck on the next order.
 

mavrik

Full Member
Nov 7, 2011
37
10
S'toon Canada
well thats the thing, i would like to consider myself highly intelligent and i did ALOT of research... this company ( no names on here) is a huge company, seemed very reputable and reliable... and they might be in some cases.. i mean they still said that they would give me ALL my money bck if customs took my gear, how many north american companies would do that for us canadians?? i know what kind of chances you take when ordering from china but the prices are too good to turn down, i mean sure i got screwed on the juice but i still got 2x ego-w with 650 mAh batts for 60 dollars....now if iam right ( correct me if iam not), thats still alot cheaper than anywhere in north america... and i ended up getting a 40 dollar voucher and free liquid on my next order...yet if i ever order from them again, it will only be batteries and attys lol! gotta start somewhere! lol
 

Lori68

Super Member
ECF Veteran
Verified Member
Feb 26, 2011
872
945
56
Maple Ridge, BC
Hi mavrik. I think most of us started out a bit shaky when we first started vaping with knowing who, what, where to buy. But now that you're in the forums here you'll be taken care of. Lots of canadian suppliers carry ego's. Look through the sticky's near the top of the page on this forum. There should be a list of suppliers.

And welcome to vaping! With the right set up that works for you, you'll be kicking yourself that you didn't try it sooner :)
 

r4nd0mCh40s

Super Member
ECF Veteran
Verified Member
Aug 31, 2011
719
280
Winnipeg, Manitoba, Canada
ps - are there canadian suppliers of the ego?? didnt think so, border is tighter than a nuns .... up here

There are quite a few, if you would look around the forms or ask questions happyvapor, cev, cdnvapor, list goes on. Could of ask mindfield for his epic list he has made, it lists every ego and who carries it as well.....
 

encee_rz

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ECF Veteran
Oct 8, 2011
334
602
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Toronto, Ontario

brinks7

Senior Member
ECF Veteran
Verified Member
Oct 3, 2011
218
111
Belleville ON
ps - are there canadian suppliers of the ego?? didnt think so, border is tighter than a nuns .... up here

If you didn't think so then you couldn't have looked very hard almost all the Canadian vendors carry some form of ego and if it's the ego w you want there are a couple Canadian vendors that carry them as well. Ask mind field for his list and also check out the canadian suppliers forum. Lots of deals posted there all the time.
 

mavrik

Full Member
Nov 7, 2011
37
10
S'toon Canada
i didnt mean that in a rude way! like I DIDNT THINK SO! lol i meant it like i didnt know if there was or not ! sorry for confusion! iam not trying to be rude..and thank you so much, iam hooked up now....without forum i would be lost though...its really hard to get good info and get into vaping when i dont even know 1 person in my real life that smokes them : ( i have no one to be excited wwith or share info with lol so its tough, i appreciate all the feedback..sorry if i offended anyone
 

Mindfield

Vaping Master
ECF Veteran
Verified Member
Aug 28, 2010
5,029
2,631
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Toronto, ON
i didnt mean that in a rude way! like I DIDNT THINK SO! lol i meant it like i didnt know if there was or not ! sorry for confusion! iam not trying to be rude..and thank you so much, iam hooked up now....without forum i would be lost though...its really hard to get good info and get into vaping when i dont even know 1 person in my real life that smokes them : ( i have no one to be excited wwith or share info with lol so its tough, i appreciate all the feedback..sorry if i offended anyone

Not to worry, it's all good. You've got the lists now so you should be good to get some solid gear and some great juices from solid homegrown vendors. Think of it this way: The more we can keep our business within the country, the better our vendors do and the better position they will be in if they find themselves in a position to have to fight Health Canada on legal grounds against being shut down. (Of course we hope that won't happen, but either way, supporting our vendors is a win/win for everyone regardless.)
 

Cokeybill

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ECF Veteran
Verified Member
Jul 24, 2011
547
141
True North(Ont.)
No probs Mavrik, as said earlier there are some great canadian vendors in Canada, and in the majority, the personal service is second to none. Remember, if you do go outside to buy, you take the chance of customs peeking at your goods. Inside Canada the only worry is if CP gets your package delivered in a reasonable time. That isn't the vendors fault, just the way it goes sometimes, so be patient and if any probs arise, send a message to the vendor. They will respond and take care of you as they have with many here.
Cheers and GL with your new venture.
 

Pipeous

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Jan 22, 2011
1,438
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Surrey, BC, Canada
www.madpro.ca
You know the last time I was in Stoon, it was winter. I stopped at a party and had a few beers. I had to be in Calgary the next day so stopped drinking and left. a few minutes out of town I decided I needed to have a nap. I left the car running and it was snowing. The plows came along and piled it up past my drivers' window. I had to climb out, take a hubcap off my Duster and dig my way out with that. Fond memories LOL
 
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