Letter to e-Juice Vendors

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Freefall_Doug

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I hope you don't mind me sharing my experience with Heather's Heavenly Vapes, Heathers Heavenly Vapes, Top Quality Custom E-Liquids.

I ordered two sample packs. I had trouble narrowing down which flavors to try because I thought so many of there flavors sounded excellent and had great reviews both on their website and these forums. There were two flavors that I kept switching between, I was conflicted to say the least.

When I finally decided I asked in the comments section of the order form if they wouldn't mind sending me the one flavor that ended out of the order they did, and boy I am glad because Legend is one of my favorite juices.

I did have on snafu on a recent order which actually illustrates what a great company they are. I placed an order for two 15ml bottles, and one 30ml bottle. When it arrived I actually ended up with 3 15ml sizes. No big deal in my book, it is an honest mistake, but how they handled it was great.

I made a quick phone call and they are sending me a 30ml bottle of what I had ordered. I told them that I really was only short 15ml, and I would be happy with that, but they refused and said that I ordered 30ml, and to only get me back up to even with another 15ml bottle wasn't how they did customer service.

That folks is how you make lemonaide out of lemons!
 
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