I have ordered 4 times from LF, last order put in Fri night, I expect it to arrive wed. They will allways get my business. Had a friend at work order an EGO kit from them over the weekend and today I let another co-woker have a hit off my EGO. What a surprised look on his face, we went right to the LF web site and placed his EGO order.
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Well most people have nothing but good things to say about lf and they are nearing the end of that big ego kit sale so ill give it a coupple of days
Check your "junk email' folder for email. There was a slight problem with my order when I used LF. It turns out that they were waiting for a response from me (I had order black mega cartos and they were out of stock. They only had the white. They decided not to wait and sent them anyway.) If there is a problem with a fairly large order, they might not do that. I think that the "spam" email said that it was from "Ty".
Yeah, they've got a massive sale going on, right now. They're a great company, so don't worry about that. You can email Abe or Ty over there and they'll set you right up.
Actually it's really a pm I received from Abe. I pm'd him about my order, and his response was basically maybe you are better off using another vendor. That's clearly not verbatim, but I don't have the pm anymore. So I don't like Abe and believe he doesn't care about his customers.
He is very very lucky to have I'm your salt as an associate. That dude is aces in my book.
I understand things happen and I'm very forgiving for first time offenses, but Abe twisted me the wrong way.
This is the first time I've ever mentioned this on the forum and probably the last. I just wanted to assure OP he would get his order.. Only because of I'm your salt.
Abe is worthless.
Got my EGO kit from them.. great price and fast shipping! They'll get my business again!
I admittedly don't know Abe all that well, since he's in the UK, so I've dealt with I'mYourSalt - he's great, I agree! But it's kind of harsh saying Abe is "worthless", don't you think? I don't get the feeling he doesn't care about his customers. Again, I don't have the experience with him that I do with Ty (ImYourSalt), but I'm always one to give the benefit of the doubt.
But, back to the OP, again, don't worry. Your order is in good hands. You'll get it. They really do have the best prices, and are slammed with orders when the sales go on, so there will be a bit of a delay, no doubt. It's not an "excuse".
I'll chime in with the other supporters here and say they are definitely most reliable to me! Definitely check out their forum here on ECF - you'll see they are quite active participating in discussions with us customers, listening to us, feedback. Don't let one person's negative experience lead you to expect a bad experience too. Not everyone gets along with everyone, sometimes personalities, moods and interpretations of the written word can definitely cause unhappiness. Remember, you catch more flies with... well, whatever that saying is!
They are nearing the end of the eGo sale, perhaps - but they finally got some more Riva kits in stock and it's another ordering frenzy all around ;o) $29.99 for a full 2pc kit? $2.99 shipping?
You bet they'll continue to get my business! I have yet to have it take over 5 days (counting weekends) to receive an order - San Diego to East Tennessee, not bad on both LFs and USPS's parts!
Two of the (highly praised) juice vendors I'd ordered from, I'd had take almost two full weeks to receive! I think I received 3 orders from LF while awaiting those two juice orders.
Huge sales definitely affect these SMALL companies (with only so many hands to package orders), and I'd just assume wait an extra day or two rather than pay more for something!Hope your order shipped (whether or not you see a tracking number yet) and you get your stuff quickly! Cross your fingers for USPS to not be bogged down due to holiday mailings!
LF gets my vote for havng awesome service and you cant ask for cheaper shipping I mean cmon!
We usually ship withing 24-48 hours.
As many have mentioned, this number may grown during a large sale. Currently, the sales have not affected the processing times, and we are still shipping within 24-48 hrs.
If your order requires special attention, as always, shoot me an email, and I'll do my best to help you out!
I am sorry to hear that Bert. I wish things had worked out better for you.
However, I can not agree with you on that last point...
As many have mentioned, this number may grown during a large sale. Currently, the sales have not affected the processing times, and we are still shipping within 24-48 hrs.
If your order requires special attention, as always, shoot me an email, and I'll do my best to help you out!
I am sorry to hear that Bert. I wish things had worked out better for you.
However, I can not agree with you on that last point...
Just ordered 3 Riva kits at 29 bucks a pop. I like them better than the ego anyway.
I am sure my stuff will arrive just as my other orders have.
WOO HOO Liberty Flights. Can't beat the prices and shipping.
Now if they could just keep their RY4 in stock. Yummy.
I am sure my stuff will arrive just as my other orders have.
WOO HOO Liberty Flights. Can't beat the prices and shipping.
Now if they could just keep their RY4 in stock. Yummy.
No worries here... They had the lowest priced eGo's I've seen and I've enjoyed mine. Shipping was ok and that was during the sale a few weeks ago. I had some trouble with the RN 4075 attys and they replaced the ones I asked them to and those came quick.
Some people seem to jump all over vendors for small stuff.... Maybe there was a delay or other orders were shipped first because of stocking issues or location of products or internal back-order. Or maybe some human being made a mistake!
I have no patience for poor service but if there's an issue you have to give people the benefit of any doubt and give them a chance to explain or make it right. Most places will go out of their way to keep you happy but you have to be reasonable too. If a vendor suggest you shop elsewhere, you've clearly been a PITA because vendors know they survive on customer service. LF was responsive to me w/o issues.
I've only had great luck with the PV vendors I've dealt with wherever their location. Maybe some consumers have been spoiled by exceptional service and are upset when they get only normal service or if they're the 1 in 100 that some human screwed up on.
Some people seem to jump all over vendors for small stuff.... Maybe there was a delay or other orders were shipped first because of stocking issues or location of products or internal back-order. Or maybe some human being made a mistake!
I have no patience for poor service but if there's an issue you have to give people the benefit of any doubt and give them a chance to explain or make it right. Most places will go out of their way to keep you happy but you have to be reasonable too. If a vendor suggest you shop elsewhere, you've clearly been a PITA because vendors know they survive on customer service. LF was responsive to me w/o issues.
I've only had great luck with the PV vendors I've dealt with wherever their location. Maybe some consumers have been spoiled by exceptional service and are upset when they get only normal service or if they're the 1 in 100 that some human screwed up on.
as I've felt spoiled by LF
So right! We do get spoiled by exceptionally great service, so much so that we don't recognize great service!
Well i gueass usps dropped the ball on this one. My ego kit got here today and i had checked last night and it still said it hadnt shipped. Fantastic product and the juices i ordered taste great. Thanks Liberty Flights!!!!
Yay! So, you got it in 3 days then? (orig post said you'd ordered the day before, right?) That's excellent from CA to IL!
Grats on pickin' juices that are enjoyable too! That's always a good thing! Did you mention which ones/types you chose? I'm building quite the collection myself - from everywhere. Ask me any given day, other than my LF Red Energy and GV Horchata - I couldn't tell ya anymore which vendor each flavor is from (sometimes, I'm even combining them cross-vendor)...
Yup! three days. Verry fast! I got the pepper cola and menthol blend. Have you ever come across a mountian dew flavor? I frickin love mountian dew.
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