I have had some minor issues (part of it me being a noob I am sure), but A+++ to Liberty Flights!!
I initially ordered from them, and they have been GREAT with reply via email, and offers of remedy:
In short, I have an Ego-T Type B. One atomizer is screwy. They initially offered to credit my account and send out replacements asking that I also return the faulty ones. I thanked them, but said I may have been misunderstood as I have ONE working fine, and ONE acting screwy. They are sending replacement and crediting my account for the one, asking that I return the faulty one.
Additionally offered information on Cartomizers compatable with my system, then offered explanation of them when I informed them I was unfamiliar with them.
Each email has been polite, professional, prompt, and solution based.
Jacob (of Liberty Flights) has been a great representative of them!! in all of his efforts and replies
I initially ordered from them, and they have been GREAT with reply via email, and offers of remedy:
In short, I have an Ego-T Type B. One atomizer is screwy. They initially offered to credit my account and send out replacements asking that I also return the faulty ones. I thanked them, but said I may have been misunderstood as I have ONE working fine, and ONE acting screwy. They are sending replacement and crediting my account for the one, asking that I return the faulty one.
Additionally offered information on Cartomizers compatable with my system, then offered explanation of them when I informed them I was unfamiliar with them.
Each email has been polite, professional, prompt, and solution based.
Jacob (of Liberty Flights) has been a great representative of them!! in all of his efforts and replies