Well that is good. Now I am in the same boat as you one of mine broke, but I talk to V4L and the next time I order they said they will send me one. The problem with that is I just got an order in today (Fri) so now I have (not all on this order over time) 6 batt (one lense broke), 3 cases, a full starter box of unopened carts, 1/2 a starter box of open but unused carts, juices, chargers, pts, old carts, drip tips. So I think it might be a while tell I order but they told me don't worry offer is still good.