I broke a Christmas Green Pawn, no longer avaliable, and it broke at the base. I didn't expect that one to be replaced, but CherryVape, where I purchased it, replaced it with a Green Ming. A clear Pawn broke as I was removing it. They replaced that one too.
With some of my DTs they are so tight, on some attys, the o-ring gets hung and mangled. I take a very sharp art knife and trim a sliver off of the o-ring in 3 places to keep this from happening.
I love all of the CherryVape DTs.
I do know that they stopped production on the clear Cannons and changed the "formula" of material. I beta tested one before their release and it was a great improvement. The new one hasn't cracked nor clouded up.
Please report all malfunctions of the DT to Bruce and/or CherryVape. They want to produce a great product and are willing to make changes if they are needed.
Alice