My first order

[halfevildruid]

i am very sorry for the unexpected long delay.

we shipped your order on Oct.22th. the tracking number is EE242637111CN.

you did not get your order. so we reshipped it again on Nov.3th. the new tracking number is EE242650855CN. the second shipment has been waiting for airplanes to the usa, because hk airport is full of packages every day.

from 6th Nov. we started to ship orders out via another shipping agent. the new shipping agent has worked well so far.

we are ready to reship your order again if the second shipment can not get out of china or reach the usa within 10 days since Nov.3th.

I am very sorry again.

Thank you for the info Amy. I hope everything is ok over there, sounds like you have your hands full right now. Can't wait to try some of those new flavors.

 

[Sister Ivy of Hippieland]

we shipped your order on Nov.29th. however it has been waiting for airplanes at hk airport. we have decided to reship it asap and refund the shipping cost to your paypal account as a compensation for the long delay.

I am very sorry and sad for all the problem.

Thank you Amy

 

[newsunshine]

Thank you for the info Amy. I hope everything is ok over there, sounds like you have your hands full right now. Can't wait to try some of those new flavors.

Thank you Amy

your kind understanding made us ashamed.

we will take good care of your orders as always.

 

[halfevildruid]

your kind understanding made us ashamed.

we will take good care of your orders as always.

Woohoo! The resend hit customs today! I should have my package in 2 more days. (fingers crossed)

Thanx Amy!

 

[flrailroader]

Can anyone tell me approx. how long your orders took from US customs to be delivered.My order hit customs last night and tonight it says the same thing on usps tracking.

 

[Debra]

Can anyone tell me approx. how long your orders took from US customs to be delivered.My order hit customs last night and tonight it says the same thing on usps tracking.

It only took 2 days for mine to get here (KY) after it hit customs. I expect it varies occasionally though.

 

[Alton420]

Ordered on the 5th, processed on the 6th, recieved on the 10th. Well a li'l help from the post office. They called me and asked me if I wanted to come get it today or I could wait till tomorrow to recieve it at home, of course I went and got it.

Thanks Health Cabin.

 

[halfevildruid]

I would like everyone to know that I have ordered over 20 times from Health Cabin in the last couple 3 months, and all my orders have arrived within 6 days except for this one particular order. They resent it as soon as I asked them to. The only other time I had an order here delayed was during the National Holiday, and we all knew it would take longer than usual. I have also not had even one bad part from all the orders and they have always been right. Keep up the great service Amy!

 

[Sister Ivy of Hippieland]

I too have never had a problem before. I would buy from again, despite this shipping delay. Amy has great customer service and low prices. I have a new tracking number! Thanks Amy!

 

[J e s s i e]

Yay! My package is finally in customs. I'm sure it will be worth the wait!

 

[newsunshine]

I would like everyone to know that I have ordered over 20 times from Health Cabin in the last couple 3 months, and all my orders have arrived within 6 days except for this one particular order. They resent it as soon as I asked them to. The only other time I had an order here delayed was during the National Holiday, and we all knew it would take longer than usual. I have also not had even one bad part from all the orders and they have always been right. Keep up the great service Amy!

Ordered on the 5th, processed on the 6th, recieved on the 10th. Well a li'l help from the post office. They called me and asked me if I wanted to come get it today or I could wait till tomorrow to recieve it at home, of course I went and got it.

Thanks Health Cabin.

I too have never had a problem before. I would buy from again, despite this shipping delay. Amy has great customer service and low prices. I have a new tracking number! Thanks Amy!

Yay! My package is finally in customs. I'm sure it will be worth the wait!

Thank all of your for your great support and trust, which matter for us!!!

 

[Sister Ivy of Hippieland]

My re-shipped order hit customs today! Thanks Amy!

 

[flrailroader]

I recieved my order yesterday and could not be happier. I finally got my wife and father set up thanks to heathcabin.Thanks again Amy,will be ordering again very soon.

 

[newsunshine]

My re-shipped order hit customs today! Thanks Amy!

I recieved my order yesterday and could not be happier. I finally got my wife and father set up thanks to heathcabin.Thanks again Amy,will be ordering again very soon.

You are welcome!

we will keep up good work as always!!!