My SB button popped out?

[asidrave]

ok...my SB was standing on my desk...i went to grab it and accidentally tipped it over on my desk.

i picked up my SB and noticed the whole button popped out of the SB housing.

i can push it back in but it wont stay.

i cannot figure out how the button stays in the housing.

 

[Wolf]

I would contact Rob on instant messaging at the AltSmoke site or PM Chad or Rob here. They are the best able to help you.

 

[asidrave]

Thanks Wolf,

they were offline...i sent them a message.

i hope they can help

 

[sattec]

all units and 1 adam(altsmoke)12, see the man, subject reports sb button popping out...unit handle code 3.......10-4!

 

[Wolf]

Thanks Wolf,

they were offline...i sent them a message.

i hope they can help

You know I've never been to AltSmoke when it has showed Online, but Rob always sends me an email within minutes. I'm pretty sure Chad will have to address this, but I'm sure they will take care of it.

 

[cddz]

ok...my SB was standing on my desk...i went to grab it and accidentally tipped it over on my desk.

i picked up my SB and noticed the whole button popped out of the SB housing.

i can push it back in but it wont stay.

i cannot figure out how the button stays in the housing.

Send me a PM with your contact info please

 

[halopunker]

You know I've never been to AltSmoke when it has showed Online, but Rob always sends me an email within minutes. I'm pretty sure Chad will have to address this, but I'm sure they will take care of it.

Hehe I am online from time to time Don't have anyone that sits by a computer long enough to keep on there all the time. But once in a blue moon I am online

But emails on the other hand I get instantly if I'm not there, I'd hate to commit to being in a live chat if I'm not at a PC 24/7 I'll be online more often for you wolf

 

[asidrave]

Send me a PM with your contact info please

PM sent...thanks Chad

 

[Wolf]

Hehe I am online from time to time Don't have anyone that sits by a computer long enough to keep on there all the time. But once in a blue moon I am online

But emails on the other hand I get instantly if I'm not there, I'd hate to commit to being in a live chat if I'm not at a PC 24/7 I'll be online more often for you wolf

Rob you are such a flirt. Good thing my husband and I live in WA and not OH.

Love your products and your customer service is the best. I know asidrave will get his SB problem addressed and taken care of. Now if only the post office would reroute my misdirected mail, I could try the juice I bought from you. They tried to deliver to the wrong city. Apparently they couldn't read the zip code correctly. Oh well, first miss, it should be here tomorrow.

 

[halopunker]

Enjoy it when it does arrive LOL ;P Off to bed I'll call them tomorrow and tell them to speed it up! ;P

 

[asidrave]

ok......i just got off the phone with Chad about 5 minutes ago.

we spoke for about 8 minutes....very nice guy and down to earth. He truly cared about what happened and will repair my SB.

He knows about my SB...who bought it originally...and has read my threads about the SB.

i really hate to sound like a fan boy...but after that experience...wow...im at a loss for words.

 

[malyden]

Glad to hear that Chad's able to help you out, he is a very good guy. Now Rob on the other hand.... what can I say after all I am his mom