Need some warranty help...

[0smitty]

Hey all;

Recently, I had one of the 900mAh eGo batts that I purchased from Liberty Flights go bad on me, and I'm trying to get in contact with someone from customer service so that I can get it replaced. I checked on the website, yet the only pertinent thing I can find is a link to e-mail either support or sales.

That said, I sent an e-mail to the support department about a week ago, but I haven't received a reply yet. I even turned down my junk-mail filters and have been checking my junk mail box. That said: does anyone here know of a better/more correct way of getting in contact with customer service for warranty issues?? I would greatly appreciate it!!

Thanks!!!!

 

[ImYourSalt]

Ty@Liberty-Flights.com

email me your order details, and I'll have a new one on the way tomorrow!

Thanks,
Ty

 

[Princessa]

You could PM Abe or Ty here (look for their posts). My guess is something happened and the email is lost in the ether... Or, they'll probably see this post before long ;o)

Edit: See, or, before I even finish this post ;o)

 

[ImYourSalt]

that's too funny!