New e-cigs.co.uk eShop launched!!

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Smokester!

Unregistered Supplier
ECF Veteran
May 21, 2008
339
3
UK
www.liberro.co.uk
Hi Everyone

Since we launched at the begining of June we have gone from strength to strength. Being the first to bring ejuice to the UK, the first to bring coloured LEDs to the UK and the first to bring the Black Classic to the UK you can probably tell that we like to be first!! :D

We are first because of you, our customers and we thank you for that.

We listen to what you want, and deliver. Based on your valuable and continual feedback we have developed a new shop which will make shopping for the things you need even easier.

Our information website will still be available as a source of information about our products and e-cigarettes in general and you will notice the new eShop link which is where you can buy your supplies: E-Cigs.co.uk, Online Store

In order to start shopping you will need to create an account.

With your account, you can now enjoy the enhanced services we have to offer you. Some of these services include:

Permanent Cart - Any products added to your online cart remain there until you remove them, or check them out.

Address Book - We can now deliver your products to another address other than yours! This is perfect to send birthday gifts direct to the birthday-person themselves.

Order History - View your history of purchases that you have made with us.

Products Reviews - Share your opinions on products with our other customers.

We hope that you enjoy using the new eShop and as ever, please feel free to feedback any issues or comments you may have during and after this launch.

Thank you everyone!
Smokester!
 

BettyRedondo

Senior Member
ECF Veteran
Jul 18, 2008
249
2
Bournemouth England
Hi Simon, used the permanent cart function today and it worked well :)
Another couple of questions - Are the amount of 'stock available' figures shown updated automatically, or is it updated say at the end of the day, in otherwords is it a true reflection of the amount of stock you hold? Also would it be possible to add an 'email me when this product is in stock' button for items that are out of stock, so you do not need to keep checking the site, for items that you want?
 

Smokester!

Unregistered Supplier
ECF Veteran
May 21, 2008
339
3
UK
www.liberro.co.uk
Hi Everyone

Thanks for all the good wishes and fab feedback :thumb: It's just this sort of feedback we need to make the shop better and easier for everyone to use.

We have had some teething troubles but they are being ironed out. Unfortunately these problems never surfaced during our testing and only became apparent when real customers started shopping.

I'm going to try and answer everyones questions to date about the shop here... :)

The new JC delivery will be arriving in the next two weeks.

British Bulldog is a new flavour which Johnson Creek have produced exclusively for us.

We will be re-launching the ECO packs within the next two weeks.

By creating an account we can now provide customers with discount codes and special offers. They can be applied to individual customers or to certain "groups" of customer, for example, ECF members can now be grouped together once signed up and, if opted in to the newsletter and email notifications, will be informed of said discounts and special offers. Even if opted out of the notifications, discounts will still be applied at checkout.

We won't send out any advertising other than a newsletter and/or special e-cig related offers. You will receive no more than 2 emails of this type per month and you can opt out at any time by logging into your account and selecting the opt out option. Although, this does not mean we will actually send out 2 emails each month! We will only send information we feel is worthy of being read and will be of interest to you :D

We are currently looking into the "Back In Stock" notifications for sold out items.

We have just run another update which provides realtime live stock levels.

I hope this answers some of your questions and if you have any other feedback on how we can improve the shop just let me know :)

Once again, thanks for the feedback (keep it coming!)
Smokester!
 

baalel

Full Member
ECF Veteran
Oct 11, 2008
67
0
Watford, UK
Have you looked into paypal's subscription service for repeat orders?

i don't know how much of a demand there would be, but I could see the advantage of setting up a weekly order, with preauthorized payment by subscription so i dont have to remember to reorder and worry about running out of juice/carts because I forgot, but also dont have to fork out a months worth of money at a time to bulk order in advance.

Baalel
 
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