New Provari :(

[JOE1974]

Just got my provari today ( blue blem v2 with blue led) vaping for about 30 min and get E8 error than it went away came back and now it wont fire at all , using splitfire tank , set at 4v @ 2.5 ohms - 4.2 battery volts ( aw imr 18490) tried vivi nova and boge cart same thing unit powers up but wont fire

 

[Fury83]

I'd say something is jacked up in the spitfire but the boge and nova not working means you should contact them here

https://provape.zendesk.com/home

They have great service and will make it right.

 

[JOE1974]

wow ... sent them a email 30min ago and already got a reply

 

[Baditude]

wow ... sent them a email 30min ago and already got a reply

What did they say?

 

[JOE1974]

They just ask the standard questions , waiting for a reply back ..... i just isopropyl alcohol washed the inside of the provari ,and now its back working !!!!!!!!! might of had some gunk in there from the assembly process ? ill give it a couple days and see if it happens again

 

[Renolizzie]

Glad you got it running Joe.

Aside from your first glitch -how you liking it?

 

[Baditude]

I have found that the battery connections are WAY sensitive to dirt or corrosion affecting conductivity with the Provari. Even the dark matter (metal oxidation) in the bare stainless steel threading on the battery cap can affect the conductivity - using some Noalox on the threading every month or so corrects this. Same thing with wiping all battery contact (including the battery itself) inside the Provari with alcohol.

I assume this super sensitivity has something to do with the Provari's many electronic safety features

 

[JOE1974]

Now that i got it going, i must say its very nice ..... this pv is built like a tank ( a mini black jack )

 

[JOE1974]

I have found that the battery connections are WAY sensitive to dirt or corrosion affecting conductivity with the Provari. Even the dark matter (metal oxidation) in the bare stainless steel threading on the battery cap can affect the conductivity - using some Noalox on the threading every month or so corrects this. Same thing with wiping all battery contact (including the battery itself) inside the Provari with alcohol.

I assume this super sensitivity has something to do with the Provari's many electronic safety features

i didnt think it needed a cleaning yet it was only 30 min old lol

 

[JOE1974]

Update.... after giving it 2 Isopropyl Alcohol washes , using a toothbrush on the tube and cap threads and putting a drop of Noalox ,the provari worked great last night and all today..........UNTIL tonight got the E8 error again and it stop firing, gave it another wash and its back running for now , AM i ...... -mad -angry nope not at all , been in email contact with cecilia from provape and let me tell you they have fast and A+ customer service , will be getting a RBA form provape so they can check it out and repair ... its just a weird problem can work for 30 min and die or work for 10 hours and die , my luck will be they will check it out and it will work like a champ for them and say we cant nothing wrong lol

 

[xsphat]

its just a weird problem can work for 30 min and die or work for 10 hours and die , my luck will be they will check it out and it will work like a champ for them and say we cant nothing wrong lol

I get that sort of service from IT. I tell them this problem I'm having, then they respond with something like, "Was your computer on while you had a problem with this software?" Then I finally get them to look into my issue, and get the next response, something like, "Well, I booted up your computer and it turned on." Are they totally avoiding helping me for any reason?!?!?!?! So yeah, that'd be just my luck too.

 

[Thompson]

I have found that the battery connections are WAY sensitive to dirt or corrosion affecting conductivity with the Provari. Even the dark matter (metal oxidation) in the bare stainless steel threading on the battery cap can affect the conductivity - using some Noalox on the threading every month or so corrects this. Same thing with wiping all battery contact (including the battery itself) inside the Provari with alcohol.

I assume this super sensitivity has something to do with the Provari's many electronic safety features

I've had to clean the inside contact twice now (using the pen & q-tip method somebody thought up awhile back). It'll start acting funky, flashing the light just like when it first gets power. If I back the cap off a few degrees it usually fixes it until I clean it.

 

[Fury83]

I get that sort of service from IT. I tell them this problem I'm having, then they respond with something like, "Was your computer on while you had a problem with this software?" Then I finally get them to look into my issue, and get the next response, something like, "Well, I booted up your computer and it turned on." Are they totally avoiding helping me for any reason?!?!?!?! So yeah, that'd be just my luck too.

Whenever I call tech support at work, I have to explain to them that I do understand how to fix my problem, they just need to do it because it is an admin function.

50/50 on the response from them

 

[xsphat]

Wait a minute, I thought no Provari EVER had an issue, and that the second you buy one, it stops raining, you never have a bad day, and you can stop buying e-juice because the Provari solves every one of life's problems, no matter how insignificant. Huh, guess I shouldn't believe the ProTroli's on the the other 'boards.

 

[xsphat]

Just kidding (ducks hail of projectiles).

 

[mrwilliams2]

Anything electronic could potentially have problems. I don't think anyone here has ever stated that ProVari's will never ever have problems. The difference is that ProVape will take care of you for 2 years.

I'll be in Madison WI the beginning of March. If I take my ProVari, maybe it will be warm!

 

[xsphat]

Hey, if your Provari is in the same state as me, then I'll be warm too! My taxes will be done, so will my divorce, I'll get a better job and nothing bad will happen statewide until you and your Provari leave Wisconsin.

 

[jcarax]

Whenever I call tech support at work, I have to explain to them that I do understand how to fix my problem, they just need to do it because it is an admin function.

Where do I sign up to get users like you? Most of mine think power cycling the monitor is rebooting the machine.

User: Ok, I rebooted
Me: Are you sure?
User: Yeap, I just did, the monitor went black and everything
Me: That's funny, my VNC connection didn't go down, my ping didn't drop, and I didn't hear the fans spin up or the Windows login sound
User: What kind of idiot are you? I pressed the button and the light blinked orange!

 

[Fury83]

Where do I sign up to get users like you? Most of mine think power cycling the monitor is rebooting the machine.

User: Ok, I rebooted
Me: Are you sure?
User: Yeap, I just did, the monitor went black and everything
Me: That's funny, my VNC connection didn't go down, my ping didn't drop, and I didn't hear the fans spin up or the Windows login sound
User: What kind of idiot are you? I pressed the button and the light blinked orange!

We have to install our software through a company installation manager, it botched my Teradata Studios. I read the log, found the error on the support site and documented the steps (that I don't have rights to enact) to fix it and called tech support. It wasn't showing up in my programs list so he decided to just delete it off the C drive and reinstall from the company installation manager. I had to spend an hour explaining why that wasn't working. It's great when you call support and the guy has no idea what the registry is. I ended up getting a friend to grant me temporary admin rights and fixed it myself.

 

[jcarax]

We have to install our software through a company installation manager, it botched my Teradata Studios. I read the log, found the error on the support site and documented the steps (that I don't have rights to enact) to fix it and called tech support. It wasn't showing up in my programs list so he decided to just delete it off the C drive and reinstall from the company installation manager. I had to spend an hour explaining why that wasn't working. It's great when you call support and the guy has no idea what the registry is. I ended up getting a friend to grant me temporary admin rights and fixed it myself.

And he probably makes twice what I do, god I hate Arizona. Given, the registry is an awful, misguided experiment in mass cultural punishment, but how does he even...

Says an aspiring Linux tech stuck in a Windows world. How is it that computers keep coming up in Provari threads?