Hello, I'm brand new to these forums but I've been vaping for about 3 years now.
I've been using a Joyetech eGo One (1100 mha) battery along with a Kangertech Subtank Nano for the last several months, and last week I decided to buy another battery because it seemed like the current one was nearing the end of it's life. I bought a Joyetech eGo One Starter Kit (this time I bought the 2200mah model), and continued to use my Kangertech Subtank Nano with the eGo One battery and everything seemed to be working great until today. I pulled out my e-cig to start vaping, and when I pressed the fire button nothing happened the first couple of times. I checked to make sure everything was secure, which it was, and pushed the button 2 more times and still nothing...then on the 3rd push, it started working and I was relieved. Then a few hours later I pulled out my device again, and nothing was happening when I hit the fire button again. I noticed the battery light indicator wasn't working either, so I figured it just needed a charge and I plugged it in to the charger that I received with the starter kit when I got home tonight. After I let it charge for little while, I wanted to vape so I unplugged it from the charger and began to screw on my Subtank Nano and once it was close to being fully attached, it began to make a loud hissing noise. It sounded similar to the noise you hear when you're screwing on a nitrous tank to a paintball gun. I quickly unscrewed the subtank nano and the noise stopped, and I noticed what smelled like something burning.
I thought maybe the fire button was stuck, but I checked thoroughly and it was not. So I thought maybe there was something wrong with the subtank nano perhaps. I have a spare subtank nano which I had just recently cleaned, so I decided to try attaching that one instead. And when I was just about finished screwing it on, it began to make the same loud hissing/crackling noise as if I were holding down the button and already vaping, and then suddenly there was a very loud pop and it looked like liquid or something shot out of the mouthpiece so I immediately unscrewed the subtank nano before anything else happened. There was a definite burnt smell afterwards again. So obviously I'm done trying to get it working at this point. And now I'm stuck trying to figure out where to go from here. I have no idea what happened, everything was working great until this afternoon when suddenly it appears my battery began malfunctioning. I still have my old eGo One (1100 mah) battery, and I attached my subtank nano to it and it still works fine, so the problem is clearly the new battery (2200 mah) that I got in the starter kit. I ordered the kit from an online vendor (not sure if I'm supposed to mention names or not), so I assume I should just contact them and tell them what happened and then ask for a replacement? I've never encountered any problems in my 3 years of vaping before, so any advice/suggestions/information would be greatly appreciated. Thanks.
I've been using a Joyetech eGo One (1100 mha) battery along with a Kangertech Subtank Nano for the last several months, and last week I decided to buy another battery because it seemed like the current one was nearing the end of it's life. I bought a Joyetech eGo One Starter Kit (this time I bought the 2200mah model), and continued to use my Kangertech Subtank Nano with the eGo One battery and everything seemed to be working great until today. I pulled out my e-cig to start vaping, and when I pressed the fire button nothing happened the first couple of times. I checked to make sure everything was secure, which it was, and pushed the button 2 more times and still nothing...then on the 3rd push, it started working and I was relieved. Then a few hours later I pulled out my device again, and nothing was happening when I hit the fire button again. I noticed the battery light indicator wasn't working either, so I figured it just needed a charge and I plugged it in to the charger that I received with the starter kit when I got home tonight. After I let it charge for little while, I wanted to vape so I unplugged it from the charger and began to screw on my Subtank Nano and once it was close to being fully attached, it began to make a loud hissing noise. It sounded similar to the noise you hear when you're screwing on a nitrous tank to a paintball gun. I quickly unscrewed the subtank nano and the noise stopped, and I noticed what smelled like something burning.
I thought maybe the fire button was stuck, but I checked thoroughly and it was not. So I thought maybe there was something wrong with the subtank nano perhaps. I have a spare subtank nano which I had just recently cleaned, so I decided to try attaching that one instead. And when I was just about finished screwing it on, it began to make the same loud hissing/crackling noise as if I were holding down the button and already vaping, and then suddenly there was a very loud pop and it looked like liquid or something shot out of the mouthpiece so I immediately unscrewed the subtank nano before anything else happened. There was a definite burnt smell afterwards again. So obviously I'm done trying to get it working at this point. And now I'm stuck trying to figure out where to go from here. I have no idea what happened, everything was working great until this afternoon when suddenly it appears my battery began malfunctioning. I still have my old eGo One (1100 mah) battery, and I attached my subtank nano to it and it still works fine, so the problem is clearly the new battery (2200 mah) that I got in the starter kit. I ordered the kit from an online vendor (not sure if I'm supposed to mention names or not), so I assume I should just contact them and tell them what happened and then ask for a replacement? I've never encountered any problems in my 3 years of vaping before, so any advice/suggestions/information would be greatly appreciated. Thanks.