Hi All,
I purchased a njoy NCIG a few weeks ago. First let me say that I love the flavour of their regular cartridges, as well as the entire "cigarette-like" experience that the NCIG gives me
)). (BTW: I have tried some e-juices [all of Johnson's non-"candy/desert" juices], and nothing so far comes close to NJOY's true tobacco flavour)
HOWEVER, I have had severe reliability issues
(): One of the batteries in my starter kit was DOA, and the (USB-type) charger that came with the kit would not go green after a full charge on either of the batteries (even after four hours).
So I then asked them for a replacement for the kit's bad battery, as well as the kit's charger, and NJOY gladly complied. I received them in the mail quickly: The new charger (a non-USB model) worked fine, but the new replacement battery was DOA! By that time I had also received a new vaporize that I had ordered as a "just in case": It too was DOA. (NJOY is now sending a replacement for both).
This is starting to get annoying and time consuming: Am I in for a full year (the guarantee period) of this back and forth stuff? Is there another e-cig brand out there that is truly reliable (but that also sells tobacco flavoured cartridges that actually tastes/smells like tobacco), or is NJOY the most dependable, and I have only hit a bad batch? Or are all e-cigs a quality control disaster?
Thanks!
-Droopy
I purchased a njoy NCIG a few weeks ago. First let me say that I love the flavour of their regular cartridges, as well as the entire "cigarette-like" experience that the NCIG gives me
HOWEVER, I have had severe reliability issues
So I then asked them for a replacement for the kit's bad battery, as well as the kit's charger, and NJOY gladly complied. I received them in the mail quickly: The new charger (a non-USB model) worked fine, but the new replacement battery was DOA! By that time I had also received a new vaporize that I had ordered as a "just in case": It too was DOA. (NJOY is now sending a replacement for both).

This is starting to get annoying and time consuming: Am I in for a full year (the guarantee period) of this back and forth stuff? Is there another e-cig brand out there that is truly reliable (but that also sells tobacco flavoured cartridges that actually tastes/smells like tobacco), or is NJOY the most dependable, and I have only hit a bad batch? Or are all e-cigs a quality control disaster?
Thanks!
-Droopy