No new logo on Eleaf Pico?

[PepsiMaGs]

Hi!

Am I the only Mac owner who seems to not being able to insert my own logo on a Pico? When I click on the "Logo" button it says that the installed firmware is 0.00, and that the logo must be 64x40 pixels (I guess that is the format of the logo for Mega Pico)?! And after that I cannot turn on my Picos.
Luckily I just need to run another firmware update and everything is fine again - BUT apparently a custom logo is a no-go for me.

 

[PepsiMaGs]

Hi!

Am I the only Mac owner who seems to not being able to insert my own logo on a Pico? When I click on the "Logo" button it says that the installed firmware is 0.00, and that the logo must be 64x40 pixels (I guess that is the format of the logo for Mega Pico)?! And after that I cannot turn on my Picos.
Luckily I just need to run another firmware update and everything is fine again - BUT apparently a custom logo is a no-go for me.
View attachment 582837

.... Oh, and yes, as you can see it also says that it wants to update to firmware 1.2. Pretty weird. I have only re-downloaded the software after I got this weird problem, so it's not like I downloaded the wrong firmware installer by accident.

 

[retired1]

Moved to APV Discussion

 

[Ed_C]

Not sure, the size is 96 x 16 for the logo on the Pico. Maybe you downloaded the wrong file? Also, the current firmware is 1.01 not 1.20.

 

[PepsiMaGs]

Not sure, the size is 96 x 16 for the logo on the Pico. Maybe you downloaded the wrong file? Also, the current firmware is 1.01 not 1.20.

Like I wrote, Ed - no, it's the right file. I downloaded this long before the Mega Pico arrived and I can update the firmware to 1.01 correctly. This message with firmware 1.2 and that the logo must be 64x40 pixels only comes up when I click the Logo button.

 

[Ed_C]

Sorry, I missed that. Maybe eleaf made a mistake with the file. You can always email them at service@eleafworld.com. Seems odd that no one has brought this up. You're not the only Mac user.