Non-existent tracking number

[Judge Mental]

Imeo...

One week ago (9/4) you supposedly shipped a package to me containing a replacement for my Grant that was 'lost' during your initial shipping mishap when returning the devices sent in for a recall.

Tracking number RE559815667GR is the number you provided and also confirmed several days later when the tracking showed, "There is no record of this item."

Tracking is STILL showing the package as non-existent.

USPS - Track & Confirm - Put our delivery information to work for you

It's been my experience that, although tracking is not always current, it usually shows a 'shipped' or dispatched' notice of some sort at this point. It has even at times shown that the package arrived in New York and will sometimes still show this message even after the package has been received. But, NEVER have I gotten the message, "There is no record of this item" one week after the package has actually been shipped.

It would be a shame if this package went astray and was 'lost' like the first one since you went to so much trouble, even risking your own health, to specifically make this replacement for me.

It's been 8+ long weeks since I sent my device to you for the recall. Where do you suggest we go from here?



I'm curious... has anyone else experienced this type of message a week after a package has been actually shipped?

 

[Lisaf01]

I'm curious... has anyone else experienced this type of message a week after a package has been actually shipped?

Yes, I have. the last package I received from Greece never actually showed up in the UK track and trace systems at all- so this may be completely normal for Greek packages?

Mine did (as yours also does) show up as a legitimate accepted item on the hellenic post track and trace site - but the information they supply always seems to be fairly scant with international shipments.

Hope this helps you.

 

[Judge Mental]

Thanks, Lisa. How long did it take for your package to arrive in the UK, if you don't mind my asking?

 

[vinylmason]

WOW Suzi,I thought I had bad luck with the postal service,but everything I have ordered from Imeo has made it to Ohio in 7 or 8 days.some things I have ordered from other places have never showed up on the tracking at all even after I got them.I hope you get yours today!! got my fingers crossed for ya

 

[mamu]

I checked your tracking number Suzi and also saw the no record message.

I've never had that happen before - especially after 7 days of in-transit. You'd think after 7 days it would at least be in NY.

I remember one of my GGs was stuck in NY customs for several days, but at least it was recorded as being there.

Maybe Lisa can give a link to the Greek postal site she mentions so you can check there. Maybe they can tell if it at least has left Greece.

7 days and no record?? Dang!!

 

[taukimada]

Imeo...

One week ago (9/4) you supposedly shipped a package to me containing a replacement for my Grant that was 'lost' during your initial shipping mishap when returning the devices sent in for a recall.

Tracking number RE559815667GR is the number you provided and also confirmed several days later when the tracking showed, "There is no record of this item."

Tracking is STILL showing the package as non-existent.

USPS - Track & Confirm - Put our delivery information to work for you

It's been my experience that, although tracking is not always current, it usually shows a 'shipped' or dispatched' notice of some sort at this point. It has even at times shown that the package arrived in New York and will sometimes still show this message even after the package has been received. But, NEVER have I gotten the message, "There is no record of this item" one week after the package has actually been shipped.

It would be a shame if this package went astray and was 'lost' like the first one since you went to so much trouble, even risking your own health, to specifically make this replacement for me.

It's been 8+ long weeks since I sent my device to you for the recall. Where do you suggest we go from here?



I'm curious... has anyone else experienced this type of message a week after a package has been actually shipped?

i have good news for you dear with a huge thanx to Lisaf01

Results for RE559815667GR

`Scan Location Description Delivery Status` ``

-------------------------------------------------- ------------------------------

Friday, September 04, 2009 12:39:39 PM `` ``
`K.E.M.P AMAROYSIOY Accept RE559815667GR

-------------------------------------------------- ------------------------------

Friday, September 04, 2009 3:15:59 PM `` ``
`K.E.M.P AMAROYSIOY Accept RE559815667GR

-------------------------------------------------- ------------------------------

Friday, September 04, 2009 5:14:14 PM `` ``
`K.E.M.P AMAROYSIOY Items in Package RE559815667GR

-------------------------------------------------- ------------------------------

Friday, September 04, 2009 5:16:00 PM `` ``
`K.E.M.P AMAROYSIOY Send Packing RE559815667GR

it had to be

translated.. but evidently yes.. hellenic post did indeed accept the package

http://212.205.82.71/trackandtrace/ShowResults.asp

 

[akingsley9000]

I also had a package that I am still waiting on from China. It was sent 8/28 and never showed up on the EMS website and still doesn't. It didnt show up on USPS website until Tuesday and now shows that it is out for delivery. So it took a full two weeks from China to MA and I expect to receive it today.

 

[Lisaf01]

Thanks, Lisa. How long did it take for your package to arrive in the UK, if you don't mind my asking?

Not sure how long it took, a few days to a week probably. As I said, it never showed up at all in the UK track and trace systems so I guess they don't always......
Sorry you're having such bad luck with the postal system.

 

[truelove]

So no more info since the 4th, link not working.

That was so cool of you taukimada, very nice.
Thank you too lisa!

 

[ZambucaLu]

Taukimada to the rescue??? Where's my smelling salts?

Great job Tauk!

Hope you get it soon, Suzi.

Lu

 

[Judge Mental]

Thank you tauk, Lisa and others. It's good to know that the tracking number does exist and has been accepted into the system.

I appreciate the input and good wishes. It's not the post office I've had bad luck with. The wait continues...

 

[frankie1]

That is great news Suzi! Please keep us up to speed on your delivery....there are those of us who are watching with great interest! Good Luck!

 

[mamu]

Well Suzi - appears everyone around you are receiving GGs they bought in the last few weeks.

Doesn't seem quite fair so I hope you get yours soon!!

Maybe you get a nice surprise in the mail today!!

 

[moonlight]

I keep waiting to hear about Suzi getting her Grant too. I hope it's today too!

 

[Judge Mental]

Mail has come and gone. Nothing from Greece.

 

[frankie1]

Mail has come and gone. Nothing from Greece.

Wow, Suzi...that is unreal! I am soooo sorry! It seems many others are getting products from this person. hmmmm how long is it now, 2 months? Have you any idea why this is happening again?

 

[imeothanasis]

frankie, my name isnt dificult, you can call me imeo my friend

 

[taukimada]

Label/Receipt Number: RE55 9815 667G R

There is no record of this item.

Why Are You Receiving This Message?

1. Event information may not be available if your item was mailed recently. Please try again later.

2. The number was entered incorrectly. Be sure to enter all of the letters and numbers as they appear on your mailing label or receipt.

that was just a minute ago

 

[Judge Mental]

Wow, Suzi...that is unreal! I am soooo sorry! It seems many others are getting products from this person. hmmmm how long is it now, 2 months? Have you any idea why this is happening again?

Yes, it's well over 2 months now since I sent my device in for the recall. I wish I knew the answer to that question, frankie.

 

[moonlight]

did you try contacting USPS and seeing if they can track it down? If the postal carrier in Greece has a record of it, maybe they can track it down from there?