I wouldn't dream of ordering my juice from anyone else - wait considered. Her flavors aren't just good, they are a necessity in my house.
I know she's had some delays recently owing to illness, a website re-configure, and massive amounts of snow (Maine, anyone?). Long turnovers are NOT her standard operating procedure by any shot. She's still trying to get caught up and ahead of the game.
I've been at this for almost a year (Feb 18 is my one year date), so I've gotten pretty good at predicting my needs and ordering before there's a crisis. Ms. T's is the ONLY juice I use, and I haven't run out yet. Sorry you guys happened to try Ms. T's at a busy, frustrating time, but I promise you it'll be worth the wait!