I received my order today and didnt get what i ordered. No freebies either(ok with that though). I guess they didn't read the comments and decided to ship what they wanted. How can this happen
Not happy
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Have you asked them directly about this? Have you PM'd them? Called them? Emailed them?
i didn't get freebies with my last order either (well, the one that ISN'T currently MIA..) but that's okay. hence - freebie. but what's missing about your order? i agree to elaborate, or email mark or steve or val (i don't have her email yet or i'd throw it down here for you!) and see if they can help?
I've not heard of no freebies in any order. Didn't think this was possible. Figured it was a V4L "calling card" of sorts to always throw something else in the bag. Even if it was just 1 carto.
Oh good! I thought they just hated me! [re: freebies]
That said - yeah, I'd use one of the business cards they inserted in the order before I got all frownie-face on the forums. They are well-known and well-regarded for MORE than repairing a screwed-up order.
I know this doesn't help you resolve your present issues instantly, but if you've not seen the other thread - their growth has gone literally exponential. That kind of growth causes serious pains for any business and their very survival is dependent upon how they address the exception cases like what you appear to have experienced.
Use the business card that came in your order. Contact them. I'm betting you find they bend-over backwards and twist themselves into pretzels to make it good. If they don't - well I think that's when I'd get all forum.frownie-faced
That said - yeah, I'd use one of the business cards they inserted in the order before I got all frownie-face on the forums. They are well-known and well-regarded for MORE than repairing a screwed-up order.
I know this doesn't help you resolve your present issues instantly, but if you've not seen the other thread - their growth has gone literally exponential. That kind of growth causes serious pains for any business and their very survival is dependent upon how they address the exception cases like what you appear to have experienced.
Use the business card that came in your order. Contact them. I'm betting you find they bend-over backwards and twist themselves into pretzels to make it good. If they don't - well I think that's when I'd get all forum.frownie-faced
Yes i just emailed them.
I ordered leafords sampler but got just 2 of the items that are supposed be with it...so i guess in theory i did receive 5 free cartridges but that is not what i ordered so am not very happy about it.
I received my order today and didnt get what i ordered. No freebies either(ok with that though). I guess they didn't read the comments and decided to ship what they wanted. How can this happen
Drop me an email (mark@vapor4life.com) or PM here, and I can look into it for you.
Good for you. Now give them a little time to get back to you and I'm confident it will all work out to your satisfaction. If not, then, after trying the proper avenues first, then post your unhappiness here.
Oh it won't cause me not to order from them again...I realize that it can happen. I guess i just don't like Mondays..lol
Darrigaaz, you are correct sir. Thank you for the fix.
Jagsfanrick, I feel you, I HATE Mondays (and Tueday and Wednesday, and.....)
Love those Fridays!
Jagsfanrick, I feel you, I HATE Mondays (and Tueday and Wednesday, and.....)
Love those Fridays!
Oh and to top it off i got a an overdraft notice from my bank...how in the heck can you go into the negative using a debit card? Not only that I deposited my paycheck that day but they like to hold it..2 years of their bs.
I guess about the same. Fifth Third Bank. I only use em as on my back and forth to work. I won't use Bank of America...matter of fact if has bank in title they usually are not good.
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