Not pleaseed with the Provape delivery process

[WillyZee]

Well as suggested by another member here I contacted Provape via email and I woke today with an email from Kim at Provape who could not have been nicer. She layed out a way in which I can keep my Radius order active so as not to lose my place in the que and to remove the other items from my order. I then could reorder what ever items I wanted and have those items shipped at once. That being said I did just that and as a result I was also able to change my original order so as to not get a gold 2.5 but rather a gun metal P3 blem instead. I also ordered a stealth Kabuki to go with the gun metal P3 and the radius which I had already ordered in black. They even honored the 10% cyber discount and I got to use my gift points that I all but forgot about. All is good with Provape. WIll post pics when all arrives
Stu

ProVape CS ... never fails to impress

 

[tearose50]

So great that Kim came to the rescue.

Enjoy your new mods!

 

[The Ocelot]

Never mind. Issue solved.

 

[ENAUD]

Well as suggested by another member here I contacted Provape via email and I woke today with an email from Kim at Provape who could not have been nicer. She layed out a way in which I can keep my Radius order active so as not to lose my place in the que and to remove the other items from my order. I then could reorder what ever items I wanted and have those items shipped at once. That being said I did just that and as a result I was also able to change my original order so as to not get a gold 2.5 but rather a gun metal P3 blem instead. I also ordered a stealth Kabuki to go with the gun metal P3 and the radius which I had already ordered in black. They even honored the 10% cyber discount and I got to use my gift points that I all but forgot about. All is good with Provape. WIll post pics when all arrives
Stu

That right there is the type of service I have seen Provape CS provide! Happy to hear that you pursued this and got a most pleasant response.

 

[Ca Ike]

Well as suggested by another member here I contacted Provape via email and I woke today with an email from Kim at Provape who could not have been nicer. She layed out a way in which I can keep my Radius order active so as not to lose my place in the que and to remove the other items from my order. I then could reorder what ever items I wanted and have those items shipped at once. That being said I did just that and as a result I was also able to change my original order so as to not get a gold 2.5 but rather a gun metal P3 blem instead. I also ordered a stealth Kabuki to go with the gun metal P3 and the radius which I had already ordered in black. They even honored the 10% cyber discount and I got to use my gift points that I all but forgot about. All is good with Provape. WIll post pics when all arrives
Stu

I told ya they'd take care of you. Best CS in the business and Kim is great to deal with.

 

[unclestu]

I just came home today and found in my email the shipping confirmation. Not just for the the items that I re-ordered seperately but the shipping confirmation for the Radius as well. I was not expecting the Radius to ship out until the 14th.
Now I know the difference between a good company and a great company. A good company meets the expectations of it's customers. A great compay exceeds those expectations. Kim and Provape exceeded my expectations!!

 

[coldgin96]

Well as suggested by another member here I contacted Provape via email and I woke today with an email from Kim at Provape who could not have been nicer. She layed out a way in which I can keep my Radius order active so as not to lose my place in the que and to remove the other items from my order. I then could reorder what ever items I wanted and have those items shipped at once. That being said I did just that and as a result I was also able to change my original order so as to not get a gold 2.5 but rather a gun metal P3 blem instead. I also ordered a stealth Kabuki to go with the gun metal P3 and the radius which I had already ordered in black. They even honored the 10% cyber discount and I got to use my gift points that I all but forgot about. All is good with Provape. WIll post pics when all arrives
Stu

Thank you for letting us know! So glad they (Kim, ProVape) took care of you! That is awesome!