Ordered a Provari but can't use it.

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PierceTor

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Feb 11, 2012
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Seattle
My friend ordered a Provari, 18650 batteries, and an extender cap about two weeks ago, and the shipping was super fast, ordered on a Saturday came Tuesday. He works away from home all week and came back that weekend to find that the extender cap did not come with his new purchase. His wife sent an Email to support and here we are another week later and there has only been the automated reply that the support email was received. The ecig is useless as of now because the bigger batteries were ordered. If some one from provape would help me out it would be greatly appreciated. (He's tech illiterate hence my help)
 

Riverboat

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Feb 15, 2012
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My friend ordered a Provari, 18650 batteries, and an extender cap about two weeks ago, and the shipping was super fast, ordered on a Saturday came Tuesday. He works away from home all week and came back that weekend to find that the extender cap did not come with his new purchase. His wife sent an Email to support and here we are another week later and there has only been the automated reply that the support email was received. The eCig is useless as of now because the bigger batteries were ordered. If some one from provape would help me out it would be greatly appreciated. (He's tech illiterate hence my help)

Send the e-mail again... I didnt get a collecters spider cap with one of my Provari orders... E-mailed Provape,, They shipped it to me the same day.....
 

Shaitaan

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Jul 8, 2011
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Send the e-mail again... I didnt get a collecters spider cap with one of my Provari orders... E-mailed Provape,, They shipped it to me the same day.....

yea those collector's endcaps are kewl....I have 3 'skull' caps for my provari's atm..

Definitely do not give up w/ the emails, I've never had any problems trying to contact them and I've always had a 'real' response back from them within a day or 2....
 

Jagellpuff

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Feb 2, 2012
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If you haven't received your cap yet, contact ProVape again. Must have been a mix up somewhere.

Also ProVape is in Monroe, WA so not to far to drive from Seattle to go get a cap! And, there is a store in Lakewood, WA that is carrying ProVari called The Vaporium, so you have another option.


Jeff "Jagellpuff" via iPhone using Tapatalk
 
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