Problem with Greenhouse One.....extremely disapointed

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zombi

New Member
Nov 28, 2011
1
0
canada
Hi I am pretty new at the ecig thing maybe 3 months and have always got my stuff out of b.c with pretty good results ...I saw this place greenhouse one out of Toronto with really great prices....but they are not in Toronto dropshipping from China...I was reliant on my order my hardware came in after about 2 weeks ( they state fastest shipping.....they do get order out fast...but 2 weeks is not quick shipping) so I have my hardware....but its been 3 weeks and still no ejuice....I contacted TIM....and said he would look into it.....but has not gotten back to me....and is not answering my emails now 60$$$$,in ejuice...and I'm just about ready to pick up an analog not a good experience complete ....show....think i need to drive down to toronto now to see what's going on........in short sometimes its better to pay a little more for a dependable local source.......
 

nosmokie

Senior Member
ECF Veteran
Nov 19, 2011
100
154
Texas
Zombi,

I hate that this happened to you, but hang in there. I have no idea about this Greenhouse One outfit, but it would appear that bad vendors are a MAJOR issue with vaping. I would continue to battle Greenhouse to get your juice, but I would also hit this form and look for some well-regarded vendors. There are a lot of great vets here who can help you out. It might also be helpful if you can post the kind of hardware you have. That will help experienced users in recommending not only the best vendors, but the best kind of juice for your rig.

Stick it out. It's worth the ride!
 

Maximillian

Super Member
ECF Veteran
Sep 28, 2011
434
173
Nebraska
Heyas Zombi,

I ordered from GH1 before, and had no problems with my order. Shipping WAS slow, but was actually alot quicker than I thought it would be from china. Also, I haven't checked out their website recently, but I always try to find a physical address for any vendor before ordering from them, so that I know where the product is coming from. When I ordered from them, the website made no effort to disguise the fact that they were shipping from china. Chinese vendors tend to be alot less expensive than u.s. vendors, but shipping is more expensive, has a higher min for free shipping, and takes alot longer.

Also, it seems to be notoriously hard to ship juice into canada. They even state on their website (or did when I ordered) that they ship hardware and juice separately so that if customs seizes the juice, you still get the hardware you ordered.

Even in the states, my order stalled in customs for a few days.

Hope you get it all resolved.

Maximillian the Vaguely Disreputable
 

kabonk

Vaping Master
ECF Veteran
Verified Member
Nov 1, 2010
4,582
4,507
NW Detroit Burbs
here I found this on the website:
"Shipping Policy
In order to eliminate customs risk, all orders going to Germany and Canada will have eLiquid shipped separately from hardware. Customers will be provided with one tracking number for the hardware and one tracking number for the eliquid. eLiquid will always be shipped via Registered Airmail to the above countries as it has been much safer in our experience with shipping to Canada and Germany."

so if you need juice fast and you live in those country GH1 wouldn't be the way to go Registered Airmail can take 30-45 days though it ussaully get to the states in 10-14
 

Misty

Forum Admin Supplier & Commercial Manager
Admin
Supporting Member
ECF Veteran
Verified Member
Nov 16, 2008
40,831
1,397
Canada
Thread closed.
Suppliers cannot respond in the new members forum.
Pls get your posts up to 5 and then we can move this thread to the correct area (the GreenhouseONE sub forum) where Supplier can take care of this issue and you will have access to that area as well once you reach the required posts of 5.
 
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