Placed an order on Killer juice the other day with so much trouble keeping stuff in cart, ended up accidentally screwing up a juice I was getting for my brother and got 0mg instead of the 18mg I was trying to get. Literally cannot browse store without losing all items in cart every few minutes, I think I had lost the items like 6+ times while browsing before I did it in a hurry that last time to get the order in. I tried contacting Killer juice while order was still processing to change it but didn't/haven't gotten a response, order has shipped out already.
Problem with site cookies? Cart losing all items.
- Thread starter BliND123
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It might be your browser settings. Someone else was having problems with that as well. Unless someone beats me to the punch, I'll look for the post with the instructions to fix it later and respond again.
By the way, not sure if it makes a difference, but were you shopping as guest, or did you create an account? In my experience, the contents of your cart are saved if you're logged in.
By the way, not sure if it makes a difference, but were you shopping as guest, or did you create an account? In my experience, the contents of your cart are saved if you're logged in.
Try this thread... post #8: http://www.e-cigarette-forum.com/forum/killer-juice/577662-killer-juice-website-troubles.html#post13579143
Both, and it was actually logging me out too, easy to relog in...but the cart! First time buying from them, guess I have another this 0mg Cinnamon Roll...I've tried a few, would have prefered something different for myself had I noticed this happened. Included some of the blitz sale items for a friend, will have to see if I can get him to pay shipping next time. LOL
I am sure that when Walt reads this that they will make this right. I don't think there is a Blitz sale going on right now unless you mean last week or something.
Yeah, it was last Friday, I know they weren't working for a few days for the new shop but thought they'd read the message I sent Sunday night when I noticed before shipping it out but they sent it yesterday.
The company that we currently use (Magento Go) was bought by eBay and is closing down... Ugh
Due to this we have been getting random reports of issues and their customer services sucks now... I really liked them too...
We are already developing a new website but this takes a bit of time and will be ready before the new outlet store launches.
If you are ever having troubles please contact me and I can invoice you via PayPal still. Sorry if your order shipped with any errors. I will check with our customer service team to see if they got it changed for you.
BTW we have hired a whole new department. Two lovely ladies will be taking emails, live chats, and phone called now during business hours to help with any support issue. Thanks for giving a bit a time while we sort all the mess out
Due to this we have been getting random reports of issues and their customer services sucks now... I really liked them too...
We are already developing a new website but this takes a bit of time and will be ready before the new outlet store launches.
If you are ever having troubles please contact me and I can invoice you via PayPal still. Sorry if your order shipped with any errors. I will check with our customer service team to see if they got it changed for you.
BTW we have hired a whole new department. Two lovely ladies will be taking emails, live chats, and phone called now during business hours to help with any support issue. Thanks for giving a bit a time while we sort all the mess out
I noticed f I shop as guest then remember to log in the cart empties and when remake the order and go to pay both orders are there . I am, glad I know what I am spending and noticed the crazy price jump.
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