Problems with my Vamo - Can Anyone Help?

[MarkMarkMark678]

Hey folks I just got a Vamo about 2 weeks ago and it was working fine until a couple of days ago.
First it started not firing when i push the button, I either had to push the fire button several time before it fired or change the voltage/wattage up or down to make it fire.
Then I would put a freshly chraged battery in it and the screen would be dim and it would say low V.
Now i put fresh batteries in and the screen lights up very bright and every digit and symbol comes on the screen and stay there until the screen goes off Ive attached a pic.

Here is a pic of the batteries im using


I dont know what the problem could be and any help would be greatly appreciated.
Thanks in advance

 

[Dansauls]

contact the vendor that you got it from. It should still be under warrenty.

 

[MarkMarkMark678]

contact the vendor that you got it from. It should still be under warrenty.

I did that last night and this was her response:
"hi,
i got the problem and i will react it to our production manager and see the way to solve the problem.i will write to you tomorrow."

I just wanted to know if anyone else this issue and see if there was something i could to fix it without having to ship it back to China.
Thanks for the advice though.

 

[cyclotron]

This sounds like dirty contacts or such. I've seen the dim screen issue when the upper contact or lower spring needed cleaning.

 

[MarkMarkMark678]

This sounds like dirty contacts or such. I've seen the dim screen issue when the upper contact or lower spring needed cleaning.

Cyclotron do you know if there is a way I could clean them or how it should be done?

 

[Oktyabr]

I did that last night and this was her response:
"hi,
i got the problem and i will react it to our production manager and see the way to solve the problem.i will write to you tomorrow."

I just wanted to know if anyone else this issue and see if there was something i could to fix it without having to ship it back to China.
Thanks for the advice though.

Sorry to say it but this is a prime example of why people should seriously consider spending a few more dollars to buy a Vamo from a vendor on THIS side of the ocean. Some of the Chinese vendors offer very attractive pricing but you get what you pay for and convenience of resolving customer service issues should be a part of that equation. Had you purchased it from Exhale (I pick on them because they are also in Texas) you probably wouldn't have even bothered to start this thread because you'd already have a replacement for it.

That said, as a Vamo fan, I have yet to read about this issue before now... or a fix. Let us know if you find a way to correct the problem?

 

[acolyte357]

Those are Protected ICR not IMR batteries. I believe Protected ICR batteries don't have enough current to run a vamo. Someone please double check me.

 

[peraspera]

You need to stick with IMR batteries (18650s or 18350s) or Panasonic hybrid CGR18650CHs. Your ICR batteries don't work particularly well with VAMOs. They may not be providing enough power or the protection circuit might be causing issues.

You can search on this site for a brick and mortar store near you to see if they have batteries. If that doesn't work you can order batteries from Exhale which is in Texas. Use the coupon code VaporJoes11Percent for a discount.

Efest 18350 IMR battery (800mAh)
Efest 18650 IMR battery (2000mAh)

 

[Dansauls]

good catch on the battries.....
I didn't notice that

 

[Balders]

I use the grey 16350s (as pictured above) stacked in my Vamo, no problems
My grey ones came with my TW Screwdriver MKII

 

[Pur3Rush]

Use the efest imr or Panasonic. I was so ...... that I ordered some trustfire's and they just would not work properly. I would get 2 good draws, then the screen would blink. It wouldn't even turn back on without removing the battery and reinserting. I am a efest fan though. I believe Panasonic is top of the line.

 

[White Rabbit]

Pur3Rush is absolutely correct. You need "unprotected" batteries IMR or the Panasonic Hybrids see link below:

Orbtronic - Panasonic CGR18650CH With Top Button, 2250mAh IMR High Drain 18650 Battery Cell-Made in Japan I have four of the grey Panasonics CGR18650CH flat tops and use them in my VAMO as well as my KTS GG Clone. They work great.