I just want to let everyone know about my experience with mypvshop.com.
I ordered a DSE 601 pipe from them, and received it a few days ago. We charged a battery and popped it in. Other than the nasty primer taste, the pipe was great. Great vapor production right out of the box. That lasted for about 3 or 4 hours. It turned out that our pipe has a defective atomizer.
I was a bit distraught. I had ordered this for my wife. I had successfully given up the smokes using a 510, but my wife was having a hard time of it. We were both excited about her trying the pipe.
I sent an email via mypvshop.com, and within minutes, I had a reply telling me to send back the atomizer, and they would send a replacement. No questions asked.
I am very pleased with the customer service from mypvshop.com. I will be doing business with them in the future.
I ordered a DSE 601 pipe from them, and received it a few days ago. We charged a battery and popped it in. Other than the nasty primer taste, the pipe was great. Great vapor production right out of the box. That lasted for about 3 or 4 hours. It turned out that our pipe has a defective atomizer.
I was a bit distraught. I had ordered this for my wife. I had successfully given up the smokes using a 510, but my wife was having a hard time of it. We were both excited about her trying the pipe.
I sent an email via mypvshop.com, and within minutes, I had a reply telling me to send back the atomizer, and they would send a replacement. No questions asked.
I am very pleased with the customer service from mypvshop.com. I will be doing business with them in the future.