i got these (plus another bottle that i already finished) spread out over 3 orders for a grand total of $74.30 including shipping. chris threw an extra 120 ml bottle in because the first order shipped so late. Going to miss Lucky 7.
Quality E Liquid Without The High Quality Price.[closed ]
- Thread starter SOONERFAN01
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FYI
I said I'd review ECblend and it came earlier that USPS stated so..
Shipping: A
Price (with coupon): B
Taste: B
Worth adding to your list of suppliers!
Can do EC Blend... all sweetener, no flavor.
I've been quiet here and more or less lurking in regards to Lucky 7. I placed an order in late April thinking that they'd had their issues ironed out. Boy, was I wrong.
I made multiple attempts to contact Chris with no response. I was really debating calling my CC company when, just today, I received a notice from Lucky 7 that my order is being refunded. I'll monitor the credit card for the next few days and see if it actually hits my account.
I still can't wrap my head around a company that has more orders than they can fill going out of business.... sounds like complete mismanagement.
With the bad luck I've had purchasing from start-ups, I will be sticking to established shops only.
I made multiple attempts to contact Chris with no response. I was really debating calling my CC company when, just today, I received a notice from Lucky 7 that my order is being refunded. I'll monitor the credit card for the next few days and see if it actually hits my account.
I still can't wrap my head around a company that has more orders than they can fill going out of business.... sounds like complete mismanagement.
With the bad luck I've had purchasing from start-ups, I will be sticking to established shops only.
An order you recently placed on our website has had its status changed.
The status of order #5950 is now Refunded
The status of order #5950 is now Refunded
I feel bad for Chris, I hope things work out for him. I know what it's like to loose a new business, I had a bad accident and it was the death of my business at just two years in. After working hard to gain clients, taking losses and going where my competitors wouldn't just to prove the quality of my work, paying my dues as the new guy on the block, it was starting to look viable then one day WHAM your world is turned upside down.
Things happen, sometimes things that are devastating that we have no control over. I'll give anyone the benefit of doubt, but leaving people wondering because of no communication doesn't gain you much leeway. I was calling my clients from a hospital bed less then 12 hours after my accident so not leave them hanging and they were all understanding.
Chris, you don't have to explain what happen or give details, just don't leave people hanging wondering what's going to happen to the orders they placed and the money they sent. When the dust settles I hope things work out for the best for you, you know there are folks here who would understand and support you, if you let them.
Things happen, sometimes things that are devastating that we have no control over. I'll give anyone the benefit of doubt, but leaving people wondering because of no communication doesn't gain you much leeway. I was calling my clients from a hospital bed less then 12 hours after my accident so not leave them hanging and they were all understanding.
Chris, you don't have to explain what happen or give details, just don't leave people hanging wondering what's going to happen to the orders they placed and the money they sent. When the dust settles I hope things work out for the best for you, you know there are folks here who would understand and support you, if you let them.
Again, he did post that people would be getting a refund, then he posted on Facebook that it was taking about a week for them to go through... Its been about a week since he started the refund process and people are getting the emails. Best thing to do is keep an eye on it over the next few days and see it they actually come through. If not, do a dispute.
Yes but people have been trying to contact him, leaving messages and he hasn't responded leaving some folks worried. I hope everything works out for Chris and everyone who placed orders, hate to see this happen on either side of the fence.
Your Lucky 7 Vapes Order Has Been Updated (#5889)
An order you recently placed on our website has had its status changed.
The status of order #5889 is now Refunded
I received this today.
Thanks Chris. Hang in there.
An order you recently placed on our website has had its status changed.
The status of order #5889 is now Refunded
I received this today.
Thanks Chris. Hang in there.
I agree... But he had what? almost 200 orders out there? Thats a lot of ...... people to consul every day... Did he handle it correctly? No, prolly not. Do I understand? Yes.. Would I have done the same? Dunno. Depends on why I had to shut down (Family problems, Death, etc)
I did not request a refund. Just got an email that Chris refunded to my credit card anyway, without being asked, prompted or blitzed with emails. I give him full marks for his integrity and honesty. I hope he does well.
Disputed CC charge last night. Received Refund email today, refund posted to CC account tonight. Canceled dispute.
Received the emails earlier today, both my pending orders were refunded. Glad I didn't loose the money but I wish he could have managed to stay in business, I really liked his flavors. Well the search begins again for a new supplier.
I stay away for six weeks or so and the whole building collapses. I like the juice I received and was OK with the wait, however, on these credit card issues I have a concern. I see MANY folks who ordered two months back and I'll presume the charges hit their bill within 30 days. As I recall charges may be disputed within 30 days of billing period on which they appear. It seems like some may be past the 30 days and could well be "SOL" unless their CC company agrees to step in on their behalf.
Since Chris has been silent here on ECF since 5-29 (as far as I can see) it certainly seems that anyone waiting for orders or refunds to appear are truly 'people of faith' and likely to be very disappointed in the end result.
Logically - was it even possible for Lucky 7 to survive selling at prices less than half of the "typical vendor" we see here on ECF or elsewhere? He started off with low low prices and low shipping to boot. He was bombarded, fell behind, began shipping via the UPS KIOSK method and lost money. My $24.00 order cost him $13.75 to ship via the KIOSK / 2-DAY Delivery - leaving just $10.25 "profit" and I was not the only one receiving their product via this delivery method. I am less than 400 miles from Chris and must believe folks on the opposite side of the country cost him even more in shipping costs. Even after he changed his shipping methods - it was a crap shoot if it would be USPS or UPS he might have been 'even' on shipping costs - leaving only the small profit on "the juice" to cover the overhead.
No matter how well intentioned Chris was it seems as if the business was doomed from the start. He had multiple 'relocations and expansions in building size and employee number. Neither worked out as we saw repeatedly "fulfillment times" became longer and longer and I am certain if it were not for the low price folks would have fled far more quickly than we saw.
Would ANY OF US have tolerated the long waits for delivery, the excuses, the mistakes and so on had his prices been on par with the competition? NO - regardless of the "rave reviews" from some - had these same "problems" been experienced by the ever popular Mount Baker - the unrest would have been endless. LOYALTY was based on LOW PRICE for the majority of customers; yes, the 'taste' was very good but it would not have been good enough to retain customers when DELIVERY EXCUSES were seemingly endless.
Starting from the infancy of the business right through to the end - "EMPLOYEES QUITTING" was always noted when Chris got in deep trouble. No doubt people did quit. I suspect it was because of the low wages Chris could afford to pay - which leads right back to the LOW PRICE of the product he was selling. He should have known from the start that ridiculously low prices and recycled excuses would not support his dream of offering "Quality E Liquid Without The High Quality Price".
It's all a moot point now. In the end his demise was not brought on by employees quitting, the potential FDA regulations or any other outside influences. The demise was brought on by Chris and Chris alone and his silence in the aftermath since 5-29 is typical.
Tom
And your point since everybody is getting refunds from L7. Whether they disputed or not.
Well Ive given away most of the L7 samples I ordered..44 gone 12 left 
. to bad I did really enjoy several of them about the same number of ones that were disgusting. Looking for a new vendor now. Ive tried MBV and Killer Juice both are ok not found anything great from them yet. My prob with MBV is repeat-ability... I really like the first Strawbanana i received from them 3 orders later and none have vaped like the first. Each one with a different variance than the other low nic, muted flavor, very sweet. L7 just became another poster child for regulation. Seeing as how many juice dealers are closing doors makes me wonder just what these peeps have been putting in the juice.
. to bad I did really enjoy several of them about the same number of ones that were disgusting. Looking for a new vendor now. Ive tried MBV and Killer Juice both are ok not found anything great from them yet. My prob with MBV is repeat-ability... I really like the first Strawbanana i received from them 3 orders later and none have vaped like the first. Each one with a different variance than the other low nic, muted flavor, very sweet. L7 just became another poster child for regulation. Seeing as how many juice dealers are closing doors makes me wonder just what these peeps have been putting in the juice.
Do not wait for it. File a dispute with your CC company. I got mine 2 weeks ago when things didn't smell quite right.I got the refund email too but have yet to get the refund
And adios Camel Juice. Had I been a few weeks earlier with my last order that half liter might have squeaked through.
I do not think the pricing was the issue. Most vendors overprice their juices and products. Does a stainless steel tube with brass (or even silver plated) contacts really cost $130 to manufacture? Not at all; I'd price some of the "high end mods" (with an average MSRP of $150-$200) at around $40...and even that price would yield a profit.
No matter how "organic" a juice is, I can almost guarantee that it does not cost $20 to mix a 30ml bottle. His prices may have only yielded a small profit, but they weren't the reason L7 failed.
I can think of a few other reasons; overwhelming number of order. Low prices + Ship time guarantee --> More orders (demand) and stress --> People quitting and/or inability to meet demand
Or
High volume of orders --> Inability to fulfill demand on time --> Angry customers emailing to inquire about their orders --> More time wasted dealing with customers, and less time spent processing/shipping orders.
I will agree that Chris could have done a few things differently, but lets not kid ourselves; most vendors royally rip their customers off (Hence the reason I mix my own juices now...it costs me less than $.50/20ml bottle using organic flavorings)
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