I ordered a 4 bottle sample pack from Quick nic juice and they sent me a free bottle of Watermelon Rancher. I put all the juices in fresh cartos and either I had a bum batch of cartomizers or the liquid was bad. I contacted both manufactures. Quick nic juice responed with an e-mail saying that I should reorder with a higer VG%. I replied and told them I would do as soon as I got the funds. I thought the transaction was finished but about a week later, they sent me a brand new shipment of all 5 juices (with higher VG%) and included another free sample. All for FREE! These guys really stepped up to the plate and I just wanted to tell 'em thanx.