I won't buy one of these until they get the ordering system SHAPED UP.
I think its ridiculous how they make people fight for them. No thanks.
Thank you for your feedback. It is always good to hear what folks think. However, this approach was decided upon after much careful consideration. Many different approaches have been considered. In the end, the decision was made with the following in mind.
1. Rob does not feel comfortable taking money for something that is not ready to ship. Personally, I find this to be a very sound ethic and practice.
2. It is easier to track orders, when the product is built and ready to ship... for pre-orders, Rob would be chasing customers down to get payment when their mod is ready. Seems like an inefficient use of time and effort to me for one person making hundreds of mods a month.
3. As you have seen on many threads throughout this site, people waiting for their ordered items tend to get angry when there is a hiccup in the supply chain and everything is delayed....which happens ALL of the time.
4. The focus is on increasing production to address the demand...and that focus has netted massively improved supply over the last year...and this continues to improve.
5. There are still mods on the site the day after the sale opened....so I'm unclear as to how this equates to the manufacturer "making" anyone fight. You are free to purchase or not purchase. No one is forcing anyone to buy a color or a mod they don't want when there will be more mods available soon. If he were still producing 5-10 mods a week and hundreds were trying to buy, then I can see this being a problem, and this would need to be addressed. However, last nights sale had 119 mods....there are still 5 on there waiting to be purchased.
6. The end goal is to have mods on that site at all times....never to have an "OUT OF STOCK" button showing.
If you have an idea that could improve the process, you are welcome to PM either Rob or myself and let us know. In every business, there is always room for improvement and we are not above taking constructive criticism, especially when there are benefits to hearing another perspective. My inbox is always open to you.
In the meantime, I wish you well, and hope that you are able to get what you want in a more timely manner, regardless of where you buy it.