[Resolved] Smartvapes

[CraigTime]

Company name

SMARTVAPES STOLE MY $100!!!​

Date of your initial complaint to the supplier.

1 April 2013​

How did you contact the supplier

Email​

Ticket number (if you were issued one)

-​

General nature of complaint

Defective or wrong product​

Briefly describe your problem or issue
Alan Bullock basically stole $100 from me! I contacted him immediately as this email string clearly shows when I received my defective device. I waited patiently for him to have it in stock again after he couldn't exchange it. I returned it after he said he would hold one for me and haven't heard a word from him since! My tracking number shows it was delivered on 06/26. I have tried contacting him twice since then and have received no reply at all. He's a crook and everyone should avoid his website!

EDIT:
ECF removed the email string from my post. Apparently I am not allowed to show proof that I was cheated...

Allan Bullock from Smartvapes told me in an email that he would hold a new innokin Itaste SVD for me to exchange for the one I originally received that was defective. Since he received it on 06/26 I have not received a new one in the mail, nor confirmation that he received the defective one even though USPS tracking says he did. I have tried to contact him multiple times and he will not respond. What a coward and a thief!!!

 

[Shinypaladin]

not really a crook maybe some things slip past when they shouldnt but happy to give you a refund. I will take care of this for you.

 

[Caridwen]

EDIT:
ECF removed the email string from my post. Apparently I am not allowed to show proof that I was cheated...

I sent you a PM regarding this and explained why you can't do this (read the forum rules) and a way to work around this just like everyone else does that posts a negative review. Normally we simply delete reviews that don't follow the guidelines but I kept it up to allow you to fix your review.

 

[CraigTime]

not really a crook maybe some things slip past when they shouldnt but happy to give you a refund. I will take care of this for you.

OK. Not a crook then. If you issue a refund I will be placated. What do you need from me if anything?

 

[CraigTime]

I sent you a PM regarding this and explained why you can't do this (read the forum rules) and a way to work around this just like everyone else does that posts a negative review. Normally we simply delete reviews that don't follow the guidelines but I kept it up to allow you to fix your review.

OK. I was just angry and took it out on you... Please forgive me. Thank you for letting me keep the review up. Obviously it made a difference.

 

[Shinypaladin]

craig if you could send me one more email with "CraigTime" in the subject line please, I think your others have probably been going to the big junk folder.

 

[Caridwen]

Issue has been resolved.