Returns?

[nocturn4l3030]

Emailed CS a while ago and no response.. I hate to post here as I know it's kinda rude...but the 30 day mark is coming up so obviously I need an answer soon.

Just for the record, there's nothing wrong with the products, they're awesome for what they represent.

But I do just want to return / get a refund, for all my stuff. My starter kit, batteries, pcc (bought seperately), carrying case, and some unopened prefilled cartomizers.

I know the starter kit has a 100% guarantee + shipping, where would I send these to? Dumb question, but do I send them back to the same address on my order statements?

Does anyone know if they'll refund the batteries, pcc, and carrying case too?

EDIT: mods you can delete this after I get an answer

 

[shooter59]

The office is closed on the weekend which is why you haven't gotten a reply.
I'm sure once everybody is at work tomorrow they will get with you and make things right for you.

Personal curiosity is forcing me to ask why you want to send everything back. Was there anything that wasn't satisfactory?

Emailed CS a while ago and no response.. I hate to post here as I know it's kinda rude...but the 30 day mark is coming up so obviously I need an answer soon.

Just for the record, there's nothing wrong with the products, they're awesome for what they represent.

But I do just want to return / get a refund, for all my stuff. My starter kit, batteries, pcc (bought seperately), carrying case, and some unopened prefilled cartomizers.

I know the starter kit has a 100% guarantee + shipping, where would I send these to? Dumb question, but do I send them back to the same address on my order statements?

Does anyone know if they'll refund the batteries, pcc, and carrying case too?

 

[nocturn4l3030]

Believe I emailed through the website during the middle of last week.. usually I'm patient and wouldn't mind waiting through to this upcoming week...but like I mentioned, the 30 day mark is coming up and I'm in the middle of finals, so my time is scarce at the moment.

 

[xoYOmamaox]

Call and leave a message and someone will get back with you for sure

 

[TheBaldEagle]

Emailed CS a while ago and no response.. I hate to post here as I know it's kinda rude...but the 30 day mark is coming up so obviously I need an answer soon.

Just for the record, there's nothing wrong with the products, they're awesome for what they represent.

But I do just want to return / get a refund, for all my stuff. My starter kit, batteries, pcc (bought seperately), carrying case, and some unopened prefilled cartomizers.

I know the starter kit has a 100% guarantee + shipping, where would I send these to? Dumb question, but do I send them back to the same address on my order statements?

Does anyone know if they'll refund the batteries, pcc, and carrying case too?

EDIT: mods you can delete this after I get an answer

All returns should be sent back to:

Bloog, LLC - Returns Dept
52 North Main Street
Bldg A - Suite 9
Marlboro, NJ 07746

Yes, that's right, "Marlboro", NJ