Right HERE is the BEST customer service....

[Ez Duzit]

Anyone want to know where the customer service is? It's right here.
At LitecigUSA!

I've gotten a few orders there, and always received my stuff lightning fast.
Along with a few other things, I got a pass through on my 1st order, and it had some problems about a week later.
Sent Shawn an email, and within maybe, a 1/2 hour he responded. Told me he would replace it no problem. I didn't get around to sending it back until late afternoon on Saturday, and I received the replacement Thursday. No doubt about it, that's a good turn around time.

So I recommended Litecig to my best friend. He got interested in e-cigs after seeing me use mine. So a few days ago I helped them put together a decent order for 2 seperate 401 kits with extra atty's, extra batteries, extra carts, and of course some juice. They were pretty excited when it got here today. And Shawn even threw in an extra bottle of juice.

Yeah, I think I'll keep buying stuff here. It's where the service is.

Thank you Shawn. Keep on doing what your doing.



Ez

 

[haproot]

yep I love the surprise you get in each order. It's like a little gift. He always ships super fast and responds to emails very quickly, even from his phone when he's out!

 

[Ez Duzit]

Loves his crackberry........

 

[shawnp1]

lol had to get a crackberry already locked into the lovely verizon contract so the crack was the best i could choose. comes in handy for emails and what not though. if it werent for that i would be chained to my computer 14 hours a day oh wait hell i am mostly anywho

 

[Synthnadz]

Your thread title kinda' sucks.

Seriously though - I know the first thing I did when I started using these forums is look for supplier feedback. Step 1 was to 'scan' the thread titles in supplier forums to gauge the customer service feedback. 'Where's the customer service' totally looks like a complaint!

I'm not trying to bust on you, and I apologize for ranting here. I've just seen too many misleading thread titles within the past few days, and I'm venting. ;-)

 

[shawnp1]

i went ahead an edited the title for everyone so its not so misleading

 

[Ez Duzit]

i went ahead an edited the title for everyone so its not so misleading

It was supposed to shock people into reading it.
Oh well, this must be how Rodney Dangerfield always felt. I don't get no respect. Sigh...
I guess it's ok. You'll just throw something nice into my next order to buy my allegiance. It will probably work too.

Ez


Edit- I guess the shocking headline actually worked. This had a lot of views in a short time.