Dropped an order Sunday night for my sister for a starter kit, some juice and cartos. In my mailbox on Tuesday morning. Everything arrived as ordered with a bonus of 2 new flavors (to me) to try. 0$ for shipping. I don't know how they keep that up, but i like it! Also had an inquiry on some of his items and that was promptly attened to. This is like my 3rd order and I could get used to this type of service very quickly. Will buy again, and I tell all my freinds to use RMV.