*sadface* can't checkout (error)

[nathkiira]

tried 3x with same CC i used before at gotvapes

got this error


[h=4]An error occurred on the server when processing the URL. Please contact the merchant for assistance. If you have run a transaction - There has been an error processing your credit card. Please try again.[/h]
and support is closed for new years ..doh ..oh well guess i'll miss out on the 13% off for new years

 

[nathkiira]

seems to of resolved itself .. odd

 

[WallyO]

seems to of resolved itself .. odd

I had the same issue a couple days ago. Took me four attempts to get my order through. I also got a red non graphic partial window on the failed attempts. I PM'd Danno about it just to make sure I did not have 4 orders in. May be a server issue.

 

[nathkiira]

I had the same issue a couple days ago. Took me four attempts to get my order through. I also got a red non graphic partial window on the failed attempts. I PM'd Danno about it just to make sure I did not have 4 orders in. May be a server issue.

did you enter a coupon before payment information by chance? which gave an error up top?

 

[WallyO]

did you enter a coupon before payment information by chance? which gave an error up top?

Dunno. Testing my CRS? I used the code but I don't remember when I put it in.

 

[woody55]

Hi guys, There have been a few issues with payment processing center. Hopefully they will get their act together.

 

[AG51]

Hi guys, There have been a few issues with payment processing center. Hopefully they will get their act together.

Thanks Woodys You is a walking source ub imformations you is and a handsomes debil too

 

[Zap]

I've tried to check out twice today but encountered the same error. Any eta on a fix for this? I know I waited until the last day to use the post holiday discount code, but every little bit helps these days. Thanks!

 

[AG51]

I tried to order but it didn't give me any error codes...........it just went back to my shopping cart like I never went thru the process yet

 

[Zap]

I got an error stating there was a problem with the payment processor and it spit me back to step 2 in the order process. I checked my email and I didn't receive an alert from my cc company, so the payment apparently didn't go through. I tried twice, so hopefully there isn't some kind of delay and I wind up with multiple charges.

 

[AG51]

I just tried the once figuring Danno would catch it and I'd get an email 2morrow. But I understand what you're saying. "IF" there were 2 charges, Danno will fix them for you for sure. GV is very good about fixing any troubles like that

 

[WallyO]

I had to do four attempts a couple days ago. Only the last one that completed successfully was charged so I wouldn't worry about extra charges. But like AG said, if there is Danno will correct them.

 

[Zap]

Well, I tried four times and no go. No charge alerts either. Guess I'll have to wait and see if this gets fixed before the sale is over.

 

[WallyO]

Well, I tried four times and no go. No charge alerts either. Guess I'll have to wait and see if this gets fixed before the sale is over.

I would PM Danno later if you can not get it in. If there are still issues later maybe he'll be able to set you up with a code to use when it does work for you. Or if enough folks are having issues, maybe he'll extend it for a day.

 

[Zap]

Checkout finally went through...but the coupon code wasn't applied.

 

[AG51]

Checkout finally went through...but the coupon code wasn't applied.

Now PM Danno and tell him what happened so he can correct that

 

[Zap]

Already did I'd bet he's swamped right now if this issue has been widespread at all.

 

[AG51]

Already did I'd bet he's swamped right now if this issue has been widespread at all.

Yep, I imagine so and being New Years Day, I think the Ticket Help Desk Thingy is closed too I'm not sure

 

[nathkiira]

I had to let my session time out (had to re-log in) .. put in all payment info and then the coupon code ..or maybe i just got lucky and the payment server worked ... but yeah send a PM to danno and i'm sure he'll set it right.. GV has the best CS I've ever seen.

 

[AG51]

Just to let you know Danno..........the site is STILL messing up I FINALLY got thru an order that I tried to place for 3 days..........The big red screen of DEATH came up over and over again. I was about to give up and say da heck wiff dis crap, I don't need nothing when it finally went to give me an order number


I will pray to da order gods dat I do not have 17 million charges on my card nows