Segelie 20w Problem

[SingedVapor]

So I woke up this morning to this

The screen is all messed up. There are lines running through it and I have no idea. I mean.... It works fine. I can make out enough to still use it. It's just a pain because I've only had it for about a month and it's my favourite mod


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[GreySG]

About the only thing I can suggest is to try pulling the battery for a bit and then re-install it. Sometimes a cold start will get everything back on track otherwise I'd think about contacting the vendor.

 

[blueGrassTubb]

According to sigelei, they offer a 12 month warranty. COntact them directly.

Warranty:
1.We guarantee this product for 12 months.
2.If there is any defective products,the customer shall inform us and we will resend
the qualified products to you as soon as possible. The customer are required to provide
us with the videos or the detailed pictures of the defective products, so that our engineers
can analysis the problem in it and make a promotion.
3.If you have any advices for us, please inform us any time you can. We are committed to provide you with the best products

SIGELEI-20W_Sigelei-20w_LEGEND_SIGELEI Electronic Cigarette -

 

[Marc411]

SingedVapor, that's a drag! Sorry about your 20 W going south.

I have one too and picked it up for the warranty, I believe they do a swap.

If you try to use the warranty please let us know how it works out for you.

 

[blueGrassTubb]

SingedVapor, that's a drag! Sorry about your 20 W going south.

I have one too and picked it up for the warranty, I believe they do a swap.

If you try to use the warranty please let us know how it works out for you.

Apparently all you need to do is show them a video of it doing bad things or detailed pics which show exactly the problem, and they'll send you a new one.

I'd go with the video because it's pretty easy to fake pictures with this issue, and they may be skeptical (I know I would be).

Let us know how the warranty works out.

Something tells me he'll have his new 20W in short order.

 

[SingedVapor]

As soon as I get back from my trip I will definitely be doing this. Thanks guys


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[Ed_C]

I'll be interested to hear if they honor their warranty. I tried to contact Innokin about a problem I was having and they never responded.

 

[CastleRat]

Mine should be vape mail tomorrow. Now I'm worried.

 

[jimbill]

My 510 leaks on my Sigelei 20W and had a couple of drops of e-liquid on the inside of my screen but did no damage.I think e-liquid got down past the 510 and got on the Oled and ruined your display.