Shipment error & No responses

[chet]

I guess I'll have to try posting it here. I sent a following email on 9/9. No reponse received yet.
I sent a PM to Tim(I think his name was) about three days ago, and still no response.
Some people talk about getting superb customer service from GH1, but looks like I'm not getting one.

------email sent on 9/9-------

Hi there

I made a purchase on august 22nd and it arrived today.
I just opened the package and noticed that the 30ml of 555 that I ordered wasn't there (instead there was 10ml of 555). I ordered four other liquids all 10ml, but I ordered 30ml for 555.

Another thing is that four of the five atomizers I ordered that are supposed to be 2.8ohms read arond 3.0~3.2 ohms. Only one reads 2.8ohm, one reads 3.2ohm, and three read 3.0~3.1ohm.
I'm not too picky on this and yet to try the atties too, but I thought I should let you know.

The only thing I feel should be resolved is the mis-shipment of the '555'
-------------------------------------

 

[The Duke]

Taken right off their website: "Greenhouse One will be on holiday and will not be shipping orders from September 11th to September 19th. During this time, we will be having a sale on all of our products. From now until September 19th, use coupon code "SEPTSALE" for 10% off your entire order."

might be part of your problem

 

[Smocha]

Hey Chet,

We are currently on holidays, your email will be replied to shortly. We are quite behind right now. I assure you everything will be sorted out for you once everyone is back to work on the 19th. I do apologize for the inconvenience.

Warmest regards,
Tim

 

[kabonk]

oh crud I missed the coupon code on the page when I order on the 13th I guess because my bookmark is linked the the LR atty page