Shipping Hiccup

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zerostar

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Jul 7, 2009
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I ordered my first e-cig from Totally Wicked (a DSE-901) and was very satisfied. When I lost my e-cig, I figured it was time to get another, so I got the TITAN, which was a vast improvement over the DSE-901 in my opinion. Whenever people ask me about my e-cig, I refer them to totally wicked. My girlfriend and I dig their coconut flavor, although we really only tried tobacco, watermelon, and coconut. The craziest thing I find about smoking e-cigs is that cigarette smokers don't think the tobacco flavor really tastes like tobacco. When I switched back after losing my DSE-901, I discovered that the tobacco flavor is accurate, but most of what you get when you smoke a cigarette is just a burning flavor, and the flavor of the tobacco just comes as an after taste. It really shows how bad cigarettes are all-around.

Anyways, I decided last week to take advantage of their sale and order 5 manual batteries, 5 atomizers, and 10 cartridges. My logic behind this was that when people come over, a lot of my friends are broke NYC college students. A pack of cigarettes are 10 bucks around where I live, so I thought it would be nice to have a few extra e-cigs around for when people come over. And, of course, having spare parts if something dies is definitely convenient. I also ordered an extra mains charger.

I got a padded envelope yesterday. I left it aside because I had to continue building furniture for my new apartment. After I was done, I opened the envelope and discovered not what I ordered, but rather a tiny bottle of black walnut extract and a usb passthrough. That and my receipt for what I did not receive.

So today I called up, and they said they were going to ship out my actual order. They called back and said that the shipping label had the correct weight, so I have to ship back what I received and they'll throw in an extra battery to cover the cost of shipping it back (although a USB passthrough would be nicer, since I have one at work one at home would be nice :p ).

I just remembered that I have literally no money. My girlfriend and I were going to live off what we have in the fridge and wait until my next paycheck (wednesday after next). Luckily I'm a contact juggler, so I should be able to make a couple bucks off of the tourists in Times Square ;)

Hopefully this will be sorted out. I still dig totally-wicked, and I think every web-based company that relies on shipping has slip-ups once in a while. But the real test of a company's merit is how they handle issues like this. I'll keep you guys updated :thumb:
 

zerostar

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Jul 7, 2009
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I find it rather comical that we both have had mishaps regarding stuff from TW (mine, not their fault though its the post office) and we have almost identical user names. Lol. Hope yours gets straightened out too!!

What's probably even weirder is that I got the name from a group where there are supposed to be 7 stars, and 7 is in your username. aaaaaaaaa
 
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