My batterys are only lasting about 30 puffs. It sucks. I love the thing but The battery life is next to nothing. I also got in touch with the guys and they showed me a vid of using a pin to lift up the round bit on the cartomizer. this has done nothing. please help!
30 puffs is definitely not right.
1) You're sure they're fully charged, correct? It might take a couple full charge cycles to get them running fully.
2) If you answered yes to step 1, something has to be wrong. Contact them again. It's possible that the charger is at fault. Are you charging it via USB, or the wall? If the charger isn't working correctly, it could be that they're just getting enough charge for it to turn off, thus leaving you with batteries that are barely charged at all. I've also seen USB connections not supply power properly to work a charger, and it will shut off quickly. If you have a wall adapter for the USB, or a wall charger for the batteries, try that method.
/30 puffs for a mini, regardless of the cartomizer, is still not right. You should go a couple hours of
vaping, not 10 minutes.