Strictly E-Juice Review

[David Bruno]

I really had to change my mind with SEJ. The juice tasted good, but I wasn't getting the Dekang TH. I emailed them three times and finally got a answer. I discovered I was shipped VG liquid instead of PG. Jane at SEJ told me that even if it is VG, It shouldn't matter with the TH. I'm not new and know it does make a difference. She stated that if I MUST return it, I need to write a letter to the factory and explain what is wrong with the juice.I have to pay for the shipping.
First off there was no apology for shipping a juice I didn't order. There is nothing I can write to complain to the factory, it taste ok, but no throat hit. They just shipped the wrong liquid!
I also have to wait for the juice to get back to them at my expense for another order to begin to be processed.
I know what happened. They ran out of PG liquid in the flavors I was looking for. It wasn't on the web site when I checked. They took it upon themselves to give me a different liquid.
I asked if they would go ahead and start the order. They never answered me.
I'm going to just write it off and give the juice to a friend who doesn't like the PG TH. This comany has the worst customer service of any juice company I've worked with. Not even a sorry about that from them.
Sorry for venting on this in several threads. I just want to make sure others are made aware of how they deal, or don't deal with problems.

 

[Firefly13]

I know what happened. They ran out of PG liquid in the flavors I was looking for. It wasn't on the web site when I checked. They took it upon themselves to give me a different liquid.

Similar thing happened to us except they purposely labelled the bottles with the right strength but a lot stronger juice, that is VERY WRONG... we ordered all 6mg and they gave us a mix of 24mg and 18mg from my testing.

 

[David Bruno]

Similar thing happened to us except they purposely labelled the bottles with the right strength but a lot stronger juice, that is VERY WRONG... we ordered all 6mg and they gave us a mix of 24mg and 18mg from my testing.

Sorry to hear about that. Pisses me off to wait for a juice and then get the wrong one. Most sellers will let you know they are sorry. This Company doesn't even want to return your email. I hope you let them know about it! Doesn't seem to bother Jane. I think it's time for me to let it go now! LOL.

 

[Aaeli]

Sorry to bump this, but I'm really thankful for these reviews. I was going to make my next order through this site. Glad I was saved the headache.

 

[Firefly13]

Sorry to hear about that. Pisses me off to wait for a juice and then get the wrong one. Most sellers will let you know they are sorry. This Company doesn't even want to return your email. I hope you let them know about it! Doesn't seem to bother Jane. I think it's time for me to let it go now! LOL.

Yeah i did let them know lol, i wrote like 4 emails on my friends behalf, it's funny they answered some questions about their products before ordering, but when we got the order and it was wrong....nothing, no response. I won't let it go myself because so many other people get the same treatment and problems, if i was the only one then i'd be like ok whatever, but i'm not and i feel it's important to let people know that they don't care about screwing people out of their money.