Suggestions...

[SSRob]

I've been in the GG game for about 2-3 weeks now.

I'm securing batteries and chargers to go with the GG units.

Is there anything else you would like to see me offer product or support wise?

I followed up with many of you who purchased recently and the feedback has been very good so far. I hope we can continue to be what everyone in the USA has expected.

Thanks
Rob

 

[Mist_Of_Joye]

An international merchant account that processes credit cards from all around the world would be most welcomed.

I have friends in the US to whom I would like to send a gift, but unfortunately I can't process payments with the current merchant account.

 

[georgea]

How about adapters to cover all atty types?

 

[SSRob]

Mist,

The merchant account supports international transactions however to help prevent fraud it will not let you enter a non-US billing address because the store knows we only ship inside the USA. If you'd like to email me perhaps I can run the transaction manually.

Georgea,

I ordered non-GG adapters and received the wrong items so I am returning those and getting the correct items. I wanted adapters that pass air (so my regular e-Cig customers can use them with auto batteries also) and these had no-hole connectors on them.

I do have 901 to 510 adapters in stock, both GG and non-GG variety.

Of course with the GGTS an adapter won't be necessary but I'll still carry them for other models.

 

[jliu]

you should offer those as well for the GGT.

I've been dying here waiting for the GGTS and I would have bought a GGT if the batteries and magnet spacers were both on the site already.

 

[SSRob]

jilu,

Which ones are you referring to?

I'm ordering supplies as quick as I can...takes a little time to source them... I want to make sure I am getting the best stuff. Makes it more difficult when China sends you the wrong stuff too.

Thanks
Rob

 

[jliu]

I'm talking about the thin magnet spacers that the GGT needs for certain battery configurations.

I think Lisa has them on her website.

 

[SSRob]

Yes I should have two types of spacers in 3-4 days.

My understanding is the spacers really are only needed for some batteries to charge...I believe that is the CR2's. I use CR123A's and 18650's in my GGT and don't use spacers for it or the charger.

Rob

 

[jliu]

I've order a GGT then to pass the time ...

 

[SSRob]

You got the last one

Thanks
Rob

 

[quasimod]

Something that should be made clear on the website to anyone ordering an HV Imeoatty:

With the GGT, a 901 batt to 801 atty adapter is needed to use an HV Imeoattie. It's VERY disappointing to find out about this after your GGT has arrived.

 

[jliu]

It is noted under the description for the HV attys themselves.

 

[SSRob]

Quasi,

As jliu said it is on the description.

If you'll tell me your order # I will send you an adapter for free.

Thanks
Rob

 

[quasimod]

I see it now, sorry about that.

 

[quasimod]

Quasi,

As jliu said it is on the description.

If you'll tell me your order # I will send you an adapter for free.

Thanks
Rob

Oh! No need for that, but thank you very much: I had ordered my HV atties directly from Imeo before the GGT part of your site was up. I was just relating that to you so others wouldn't have any problems.

I think it's great that you're taking suggestions for the site; that's good for everyone involved.

 

[georgea]

Quasi,

As jliu said it is on the description.

If you'll tell me your order # I will send you an adapter for free.

Thanks
Rob

Rob, do you have these adapters in stock now?

 

[SSRob]

Not in stock but I did buy a few from another supplier to offer with the 801 HV atties. If you ordered some email me or if you are going to order some just leave a note on the order and I will include one. I only have 6-7 left until my actual order gets here.

 

[imeothanasis]

Something that should be made clear on the website to anyone ordering an HV Imeoatty:

With the GGT, a 901 batt to 801 atty adapter is needed to use an HV Imeoattie. It's VERY disappointing to find out about this after your GGT has arrived.

Yes thats more than right quas. I am sorry but sometimes I think that people know what I know so I forget to mention or to explain some things. I now make the 901 imeoatties so this problem is not here any more

 

[SSRob]

Tenergy CR123A 3.0v 900mAh batteries and chargers will be here probably by Monday.

Other batteries will follow.

 

[quasimod]

Yes thats more than right quas. I am sorry but sometimes I think that people know what I know so I forget to mention or to explain some things. I now make the 901 imeoatties so this problem is not here any more

No apologies necessary, Imeo: I should have done more research and ordered more carefully, but I was in such a hurry to get my wonderful GGT that I overlooked this detail.

Please don't think I'm complaining, I'm only trying to help SSRob with his website.