Well, my warm-fuzzy feeling award for this week is for Wordupecig.com. I ordered a 10ml bottle of VG American Spirit Menthol last week, and I received the regular, not the menthol by mistake. No problem. I wasn't upset, but when I posted about how it didn't really taste like menthol, not knowing it was a mistake, they contacted me by PM, and offered a new bottle to make up for it. Yes, THEY contacted me. The original received wasn't bad tasting, just not menthol-tasting.
So they sent me a 3ml bottle of plain menthol to add to the regular American Spirit I received, and a 20ml bottle of American Spirit Menthol as a bonus! How cool is that!!! They reached out to make it right, when I didn't even realize it was an actual error, and added something extra for the trouble. I'm really impressed and will be back for more stuff.
So they sent me a 3ml bottle of plain menthol to add to the regular American Spirit I received, and a 20ml bottle of American Spirit Menthol as a bonus! How cool is that!!! They reached out to make it right, when I didn't even realize it was an actual error, and added something extra for the trouble. I'm really impressed and will be back for more stuff.