Repost of Our response to :
http://www.e-cigarette-forum.com/fo...-boge-2-0-lr-surevapes-com-2.html#post6945294
Titled: Definitely Not Fake..
First we would like the opportunity to infact verify that We only sell Genuine Boge products; and this can be verified by both Stanley Chen and Hedy Yu from Boge. Email Inquiries to:
hedy@bogecig.com And both her and Mr chen will assure you that we sell Boge cartomizers and other Boge Products direct from Boge.
Our most recent order received mid July has had exceptional feedback from customers (as opposed to June) with the Exception of Our XL Inventory, which after a few sales became very obvious something was def. not right. We immediately suspended sale of ALL of our Boge XL cartos until further notice. We have no recourse whatsoever with any defective products we receive.
Additionally on a case by case basis we have attempted to work with each and every customer who recieved defective products, even though we clearly state we do not offer any type of warranty or exchange on atomizers or cartomizers. And in addition to the fact we made very little per transaction in the 1st place.
This Boge ordeal has had a significant effect on everyones carto sales and also left many of Us vendors "holding the bag" for Boge in regards to Customer Satisfaction as well as being stranded with significant amounts of unsellable product.
We are continuing to place orders with Boge and have recently returned several boxes of Boge XL Cartos to Mr Chen for examination to further attempt to identify what is indeed being done wrong when their techs are putting these together. Until they resolve this issue we wont be purchasing XL cartos from them and if these problems arise again with any of the other cartos they sell/we carry we will be forced to cease ordering Boge all together. We refuse to sell poor quality and in fact stand to lose more doing so than if we sold none at all.
If anyone has any further questions please feel free to contact Michelle or Myself at:
Support@surevapes.com
Thanks
Chris
PS: Thank you to the original author of that post, as he has been more than generous and supportive to Sure Vapes!