I placed a order on 1/17/13 and have still not received it yet. I got a e-mail from her with my order number and CC charge on 1/18/13. Is this normal to have to wait this long for stuff from TVG. I e-mail her last Fri and have not heard anything. I know they just changed web sites and I want to make sure my order is coming. This is all my wife setup and liquids so she has been freaking out on me for it not coming yet. Does anyone have a phone number I can contact them at. Thanks for any help that will keep me out of the dog house as it is cold and snowing here.